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System Administrator

Do you get a kick out of problem solving and maintaining IT infrastructure? Do you enjoy making a difference every day in a fast paced environment, where no two days are the same? Then this position in our Corporate IT team is for you!

Playing a pivotal role in cross-functional IT projects, your primary tasks will be to support Trustpilot’s global IT Infrastructure through proactive maintenance and development, along with the implementation of new initiatives. You will have a key role in building an effective and highly available setup for our users.

 

Functions and responsibilities of the role

  • Designing and implementing Modern Workplace solutions. 
  • Managing core IT systems (Intune, Jamf, G Suite, AzureAD, Slack, etc.)
  • Managing and maintaining the cloud identity management solutions.
  • Managing and maintaining productivity, communication and collaboration solutions.
  • Planning and implementing TCP/IP network infrastructure.
  • Implementing scalable global SaaS solutions.
  • Monitoring and responding to requests and system alerts
  • Investigate security alerts and provide incident response.
  • Working with stakeholders to define needs and design solutions
  • Creating and maintaining documentation of systems and processes.
  • Develop relationships with internal stakeholders and systems vendors.
  • Assisting with service desk escalations.
  • Participate in internal and cross-functional projects involving stakeholders of all levels

 

Requirements

  • Several years of relevant work experience within IT
  • Degree/Diploma in Information Technology, Computer Science or related discipline desirable
  • Certification in relevant Technologies 
  • Experience with cloud Identity platform (AzureAD, Google IdP, SSO) including identity lifecycle management.
  • Experience with Enterprise Mobility Management systems (Intune, Jamf) would be beneficial.
  • Experience with Enterprise desktop management (Windows 10, MacOS).
  • Expertise in Google G Suite Enterprise productivity services (Mail, Drive, Chrome. IdP, etc.)
  • Knowledge of enterprise network concepts (VLANs, Routing, Wireless, Firewalls, VPNs, etc.).
  • Experience in infrastructure technologies (DNS, DHCP, PKI, and Radius).
  • Ability to document, diagram, and flowchart systems and processes.

 

About you

  • You are fluent in English, spoken and written
  • You are dedicated, efficient and self-motivated
  • You are independent and forward-thinking
  • You are a team player
  • You are not afraid to take responsibility and will excel in a highly dynamic environment
  • You can keep a cool head in demanding situations
  • You thrive in an international environment
  • Cloud-focused, passionate about technology and working with cutting edge solutions

 

We offer

  • A key part of an exciting international growth journey
  • Opportunities to learn and develop your career
  • Fantastic office in central Copenhagen
  • Great colleagues and a core work culture that you can believe in

 

Application

To apply, please send us your CV and a cover letter in English telling us why you are perfect for this role. 

 

About Trustpilot

Trustpilot is a platform where companies and consumers can meet, interact, and improve. Our goal is to create ever-improving experiences for both consumers and businesses. Trustpilot builds a suite of products that all internet businesses can use to accelerate growth across the customer lifecycle. Today more than 200,000 businesses use Trustpilot to connect with consumers. Every 2 seconds a new review is written, and each month our reviews are displayed 2 billion times every month with our widgets and on our consumer website. There are over 35 million users account on our consumer website globally.

With vibrant office locations all around the world and over 40 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.

And let’s not forget the Scandinavian work-life balance — we work hard every day, but we also take the time to catch up with colleagues over a game of foosball, a cup of coffee, or maybe grab a beer after work.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

 


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