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Teleperformance søger erfarne kundeservicemedarbejdere til Klarna.

I forbindelse med samarbejdet imellem Teleperformance Danmark og Klarna, søger vi erfarne kundeservicemedarbejdere til vores klient Klarna.

Klarna er en svensk virksomhed, som sikrer nemme og trygge betalingsløsninger på internettet for både sælger og køber ved fakturabaserede betalinger.

Stillingen

Som kundeservicemedarbejder er det dit job at betjene Klarnas kunder aktivt via telefon, e-mail og chat. Opgaverne omfatter kundeservice og vejledning omkring abonnementsspørgsmål, betalingsløsninger og fakturaspørgsmål samt håndtering af henvendelser fra forhandlere/webshops på telefon og mail.

Startdato: 16. maj 2019

Arbejdstider: Hverdage mellem 9.00 – 17.00

Arbejdssted: Business Center Øresund, med hav- og strandudsigt, tæt ved Femøren Station, København

Du er den person, vi leder efter, hvis du:

  • er kundefokuseret
  • er kommunikativ stærk både mundtligt og skriftligt
  • har flair for at arbejde med administrative opgaver
  • har en økonomisk forståelse
  • er vant til at arbejde med PC og lærer nye systemer hurtigt
  • er kvalitetsbevidst og det kommer til udtryk i dit arbejde
  • motiveres ved at hjælpe hver enkelt kunde og herved skabe unikke kundeoplevelser
  • taler dansk på modersmålsniveau

Teleperformance tilbyder

Vi sikrer, at du får den træning og uddannelse, der skal til, så du hele tiden udvikler dig og skaber succes i dit job. Det betyder, at du arbejder tæt sammen med ledelsen og kollegerne og samarbejdspartnere hos Teleperformance, hvor I løbende er i dialog om, hvordan du kan udvikle dit talent.

Vi tror på, at glade medarbejdere skaber de bedste resultater. Derfor har vi stort fokus på en god og motiverende arbejdskultur, hvor der er plads til forskellighed, og hvor der samarbejdes på kryds og tværs.

Tonen hos Teleperformance er uformel, og du vil opleve, at du hurtigt kan gøre en forskel og sætte dit individuelle præg på arbejdet og fællesskabet.

Du får en arbejdsplads, der investerer i din professionelle og personlige udvikling. Du vil få en række værktøjer og kompetencer, som du kan bruge i hele dit liv og din karriere. Der er også mulighed for at følge en af de forskellige karriereveje i virksomheden, både nationalt og internationalt.

Stillingen er en fastansættelse på 30 timer per uge med mulighed for flere timer med en timeløn på 125,00 kroner.

Personalegoder

Hos Teleperformance tilbyder vi dig en række personalegoder, som eksempelvis mulighed for frivillig pension, gratis sundhedssikring, kantineordning hos Meyers kantine, og det er naturligvis altid gratis frugt og kaffe du kan forsyne dig med.

Ansøgning

Interesseret? Søg straks via linket, da vi afholder samtaler og ansætter løbende.

Hvis du vil vide mere om stillingen, kan du kontakte HR Konsulent Jannicke Jenssen på telefon 31223648 eller e-mail jannicke.jenssen@teleperformance.com

Teleperformance, the global leader in outsourced omnichannel customer experience management, serves as a strategic partner to the world’s leading companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting & analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible and intelligent. The company has established the highest security and quality standards in the industry and uses proprietary deep learning technology to optimize flexibility on a global scale. The Group’s 300,000 employees, spread across nearly 80 countries, support billions of connections annually in 265 languages and enhance the customer experience with every interaction


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330010559Phoenix-4f8f2d1412019-04-24T00:00:00Teleperformance søger erfarne kundeservicemedarbejdere til Klarna.

I forbindelse med samarbejdet imellem Teleperformance Danmark og Klarna, søger vi erfarne kundeservicemedarbejdere til vores klient Klarna.

Klarna er en svensk virksomhed, som sikrer nemme og trygge betalingsløsninger på internettet for både sælger og køber ved fakturabaserede betalinger.

Stillingen

Som kundeservicemedarbejder er det dit job at betjene Klarnas kunder aktivt via telefon, e-mail og chat. Opgaverne omfatter kundeservice og vejledning omkring abonnementsspørgsmål, betalingsløsninger og fakturaspørgsmål samt håndtering af henvendelser fra forhandlere/webshops på telefon og mail.

Startdato: 16. maj 2019

Arbejdstider: Hverdage mellem 9.00 – 17.00

Arbejdssted: Business Center Øresund, med hav- og strandudsigt, tæt ved Femøren Station, København

Du er den person, vi leder efter, hvis du:

  • er kundefokuseret
  • er kommunikativ stærk både mundtligt og skriftligt
  • har flair for at arbejde med administrative opgaver
  • har en økonomisk forståelse
  • er vant til at arbejde med PC og lærer nye systemer hurtigt
  • er kvalitetsbevidst og det kommer til udtryk i dit arbejde
  • motiveres ved at hjælpe hver enkelt kunde og herved skabe unikke kundeoplevelser
  • taler dansk på modersmålsniveau

Teleperformance tilbyder

Vi sikrer, at du får den træning og uddannelse, der skal til, så du hele tiden udvikler dig og skaber succes i dit job. Det betyder, at du arbejder tæt sammen med ledelsen og kollegerne og samarbejdspartnere hos Teleperformance, hvor I løbende er i dialog om, hvordan du kan udvikle dit talent.

Vi tror på, at glade medarbejdere skaber de bedste resultater. Derfor har vi stort fokus på en god og motiverende arbejdskultur, hvor der er plads til forskellighed, og hvor der samarbejdes på kryds og tværs.

Tonen hos Teleperformance er uformel, og du vil opleve, at du hurtigt kan gøre en forskel og sætte dit individuelle præg på arbejdet og fællesskabet.

Du får en arbejdsplads, der investerer i din professionelle og personlige udvikling. Du vil få en række værktøjer og kompetencer, som du kan bruge i hele dit liv og din karriere. Der er også mulighed for at følge en af de forskellige karriereveje i virksomheden, både nationalt og internationalt.

Stillingen er en fastansættelse på 30 timer per uge med mulighed for flere timer med en timeløn på 125,00 kroner.

Personalegoder

Hos Teleperformance tilbyder vi dig en række personalegoder, som eksempelvis mulighed for frivillig pension, gratis sundhedssikring, kantineordning hos Meyers kantine, og det er naturligvis altid gratis frugt og kaffe du kan forsyne dig med.

Ansøgning

Interesseret? Søg straks via linket, da vi afholder samtaler og ansætter løbende.

Hvis du vil vide mere om stillingen, kan du kontakte HR Konsulent Jannicke Jenssen på telefon 31223648 eller e-mail jannicke.jenssen@teleperformance.com

Teleperformance, the global leader in outsourced omnichannel customer experience management, serves as a strategic partner to the world’s leading companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting & analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible and intelligent. The company has established the highest security and quality standards in the industry and uses proprietary deep learning technology to optimize flexibility on a global scale. The Group’s 300,000 employees, spread across nearly 80 countries, support billions of connections annually in 265 languages and enhance the customer experience with every interaction

2019-06-16T00:50:46.270 I forbindelse med samarbejdet imellem Teleperformance Danmark og Klarna, søger vi erfarne kundeservicemedarbejdere til vores klient Klarna. Klarna er en svensk virksomhed, som sikrer nemme og trygge betalingsløsninger på internettet for både sælger og køber ved fakturabaserede betalinger. Stillingen Som kundeservicemedarbejder er det dit job at betjene Klarnas kunder aktivt via telefon, e-mail og chat. Opgaverne omfatter kundeservice og vejledning omkring abonnementsspørgsmål, betalingsløsninger og fakturaspørgsmål samt håndtering af henvendelser fra forhandlere webshops på telefon og mail. Startdato: 16. maj 2019 Arbejdstider: Hverdage mellem 9.00 17.00 Arbejdssted: Business Center Øresund, med hav- og strandudsigt, tæt ved Femøren Station, København Du er den person, vi leder efter, hvis du: er kundefokuseret er kommunikativ stærk både mundtligt og skriftligt har flair for at arbejde med administrative opgaver har en økonomisk forståelse er vant til at arbejde med PC og lærer nye systemer hurtigt er kvalitetsbevidst og det kommer til udtryk i dit arbejde motiveres ved at hjælpe hver enkelt kunde og herved skabe unikke kundeoplevelser taler dansk på modersmålsniveau Teleperformance tilbyder Vi sikrer, at du får den træning og uddannelse, der skal til, så du hele tiden udvikler dig og skaber succes i dit job. Det betyder, at du arbejder tæt sammen med ledelsen og kollegerne og samarbejdspartnere hos Teleperformance, hvor I løbende er i dialog om, hvordan du kan udvikle dit talent. Vi tror på, at glade medarbejdere skaber de bedste resultater. Derfor har vi stort fokus på en god og motiverende arbejdskultur, hvor der er plads til forskellighed, og hvor der samarbejdes på kryds og tværs. Tonen hos Teleperformance er uformel, og du vil opleve, at du hurtigt kan gøre en forskel og sætte dit individuelle præg på arbejdet og fællesskabet. Du får en arbejdsplads, der investerer i din professionelle og personlige udvikling. Du vil få en række værktøjer og kompetencer, som du kan bruge i hele dit liv og din karriere. Der er også mulighed for at følge en af de forskellige karriereveje i virksomheden, både nationalt og internationalt. Stillingen er en fastansættelse på 30 timer per uge med mulighed for flere timer med en timeløn på 125,00 kroner. Personalegoder Hos Teleperformance tilbyder vi dig en række personalegoder, som eksempelvis mulighed for frivillig pension, gratis sundhedssikring, kantineordning hos Meyers kantine, og det er naturligvis altid gratis frugt og kaffe du kan forsyne dig med. Ansøgning Interesseret? Søg straks via linket, da vi afholder samtaler og ansætter løbende. Hvis du vil vide mere om stillingen, kan du kontakte HR Konsulent Jannicke Jenssen på telefon 31223648 eller e-mail jannicke.jenssen@teleperformance.com Teleperformance, the global leader in outsourced omnichannel customer experience management, serves as a strategic partner to the world s leading companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible and intelligent. The company has established the highest security and quality standards in the industry and uses proprietary deep learning technology to optimize flexibility on a global scale. The Group s 300,000 employees, spread across nearly 80 countries, support billions of connections annually in 265 languages and enhance the customer experience with every interaction11jobnet4f8f2d14100000000000IDK_OFIR_02DKDanmark228DKK2019-06-15T00:00:000000https://teleperformance.hr-skyen.dk/show-job/428560EuropaDanmarkSjælland & øerStorkøbenhavnKøbenhavn3509652Teleperformance Danmark11Hedegaardsvej 882300København SDKDanmark0
jannicke.jenssen@teleperformance.comDKDanmarkDKDanmark
7Deltid46Permanent746596JobNet4976338497633810016-04-20190https://dispatcher.ofir.dk/statistic/register?context=FeedEntrySearchedCount&feedId=dc2beb84&entryId=4f8f2d14https://dispatcher.ofir.dk/statistic/register?context=FeedEntryDisplayCount&feedId=dc2beb84&entryId=4f8f2d14https://dispatcher.ofir.dk/statistic/register?context=JobApplicationInitiatedCount&feedId=dc2beb84&entryId=4f8f2d14&page=ShowJob&component=SendApplicationButtonhttps://dispatcher.ofir.dk/statistic/register?context=JobApplicationAppliedCount&feedId=dc2beb84&entryId=4f8f2d14&page=EmailApplyForm&component=SendApplicationButtonhttps://static.matchwork.com/company/logo/DK/ORS/SoMe/Salg_marketing_og_kommunikation/Salg/6.jpgEr Salg noget for dig? Søg jobbet som Kundeservicemedarbejder i dag.12008001Dansk3Læse/ tale913230Kundeservicemedarbejder2Salg361492734Jannickejannicke.jenssen@teleperformance.comDKDanmarkDKDanmark330058003Danish Speaking Customer Service Advisor - Abbott Diabetes CareRobot We are looking for the very best customer service talent to match our customers expectations. Providing a first class service will always be at the forefront of who you are and what you do. If you possess the communication skills and have a great attitude to teamwork, we will teach you the rest! The Work This role consists of resolving customer enquiries via telephone, email, Web chat and Social Media. The CSR customer interactions will include (but not limited to) complaint resolution, product inquiry ordering and product return exchange inquiries. Provide high quality, premium customer service via chat, telephone and email in Danish Assist in continuous improvement projects to help keep processes efficient and customers happy Provide administrative support to Management team and supervisor, covering off any ad hoc tasks when requested e.g. Translations To ensure you are working within the required targets e.g. call length, quality, speed of answering queries Record accurately the outcome of your contact into the database Ensure product knowledge is kept up to date and to participate in ongoing refresher training when required Understand and comply with all company and client security requirements, Policies, and Procedures To support customers and respond to queries such as returns process, product enquires, questions regarding orders etc. Workplace, Contact Applying The workplace is Sitel s office in Copenhagen, Sluseholmen 2-4, 3rd floor, 2450 Kbh. SV. Working hours are Monday to Friday from 08:00-16:00 (37 hours per week). Salary is DKK 18 290,00 per month. We are looking to fill the position as soon as possible so do not hesitate to apply if you feel that this ad sums up your character and ambitions. For more information about Sitel go to website, or have a look at our FaceBook page.

We are looking for the very best customer service talent to match our customers' expectations. Providing a first class service will always be at the forefront of who you are and what you do. If you possess the communication skills and have a great attitude to teamwork, we will teach you the rest!

The Work

This role consists of resolving customer enquiries via telephone, email, Web chat and Social Media. The CSR customer interactions will include (but not limited to) complaint resolution, product inquiry/ordering and product return/exchange inquiries.

  • Provide high quality, premium customer service via chat, telephone and email in Danish
  • Assist in continuous improvement projects to help keep processes efficient and customers happy
  • Provide administrative support to Management team and supervisor, covering off any ad hoc tasks when requested e.g. Translations
  • To ensure you are working within the required targets e.g. call length, quality, speed of answering queries
  • Record accurately the outcome of your contact into the database
  • Ensure product knowledge is kept up to date and to participate in ongoing refresher training when required
  • Understand and comply with all company and client security requirements, Policies, and Procedures
  • To support customers and respond to queries such as returns process, product enquires, questions regarding orders etc.

Workplace, Contact & Applying

The workplace is Sitel’s office in Copenhagen, Sluseholmen 2-4, 3rd floor, 2450 Kbh. SV.

Working hours are Monday to Friday from 08:00-16:00 (37 hours per week).

Salary is DKK 18 290,00 per month.

We are looking to fill the position as soon as possible so do not hesitate to apply if you feel that this ad sums up your character and ambitions. 

For more information about Sitel go to website, or have a look at our FaceBook page.

SITEL DENMARK ApSKøbenhavn SV2019-07-10T00:00:002019-08-25T00:00:00
330056892We are looking for Customer Service Specialists in CyprusRobot Do you like sun, and are you open for a new lifestyle? If you have a flair for customer service and if you want to get an insight in a new and fast growing industry, then this is the job for you! We are currently looking for Danish, Swedish, Finnish, Spanish, Portuguese and German Customer Service Specialists in Cyprus. Life on a Greek Island can be very relaxed and like a long holiday. Cyprus offers a brilliant mix between the small island life and the bigger city life, as the cities of Limassol and Ayia Napa offers a rich nightlife and a wealth of shopping and restaurant options. Cyprus is known for white beaches and colorful boats, but it also have a ski slope and beautiful mountains and forrest. Living prices in Cyprus is same as in countryside Greece, and they have a great tax setup, to make it easy to relocate. The company is an interactive online marketing agency, delivering online services in consumer advertising, customer support, customer retention and data analysis. It works with various iGaming customers, and are providing top quality customer service. The company is located in the heart of Limassol. What you will be doing in the job: Answering incoming call, and email, and chat request from players within the market. Verifying clients Creating and updating customer information in CRM(customer relationship management) system. Troubleshooting problem to help out the customers in the best way possible. Provides help and clear direction to consumers on follow-up actions to be taken for resolution Working on personal as well as team-oriented goals We are looking for a candidate with: Great customer support skills Good communication both written and spoken A fixed mindset who sees solutions rather than challenges Native almost native in Swedish, Finnish or German A B2 level in English A true team player A clean police record is a must Working conditions: 22 days holiday per year up to 19,500.00 annual salary is taxed free all positions VIP, Outbound, Customer support contain incentive bonus depending on performance realistically starting after the 3rd month of employment a four weeks paid in house training is provided to all candidates and additional one month on the job training Relocation Package: One month paid shared accommodation Two return flights per year back home up to maximum 250 euros each Transportation from airport to accommodation Monthly Incentive Bonus (realistically after a three months period) Medical insurance covered by the company Rental allowance 300 euros net per month Life on a Greek Island can be very relaxed and like a long holiday. Cyprus offers a brilliant mix between the small island life and the bigger city life, as the cities of Limassol and Ayia Napa offers a rich nightlife and a wealth of shopping and restaurant options. Hours: 40 per week Contact one of our recruiters: - Danish recruiter: Frederik Blangsted - FJB@jobsqd.com - Swedish recruiter: Rosalie Roobol - rr@jobsqd.com - Finnish recruiter: Liisa Mannerkoski - lm@jobsqd.com - German recruiter: Lasse - LB@jobsqd.com

Do you like sun, and are you open for a new lifestyle?

If you have a flair for customer service and if you want to get an insight in a new and fast growing industry, then this is the job for you!

We are currently looking for Danish, Swedish, Finnish, Spanish, Portuguese and German Customer Service Specialists in Cyprus.

Life on a Greek Island can be very relaxed and like a long holiday. Cyprus offers a brilliant mix between the small island life and the bigger city life, as the cities of Limassol and Ayia Napa offers a rich nightlife and a wealth of shopping and restaurant options.

Cyprus is known for white beaches and colorful boats, but it also have a ski slope and beautiful mountains and forrest.

Living prices in Cyprus is same as in countryside Greece, and they have a great tax setup, to make it easy to relocate.

The company is an interactive online marketing agency, delivering online services in consumer advertising, customer support, customer retention and data analysis. It works with various iGaming customers, and are providing top quality customer service.

The company is located in the heart of Limassol.

What you will be doing in the job:

  • Answering incoming call, and email, and chat request from players within the market.
  • Verifying clients
  • Creating and updating customer information in CRM(customer relationship management) system.
  • Troubleshooting problem to help out the customers in the best way possible.
  • Provides help and clear direction to consumers on follow-up actions to be taken for resolution
  • Working on personal as well as team-oriented goals

We are looking for a candidate with:

  • Great customer support skills
  • Good communication both written and spoken
  • A fixed mindset who sees solutions rather than challenges
  • Native/almost native in Swedish, Finnish or German
  • A B2 level in English
  • A true team player
  • A clean police record is a must

Working conditions:

  • 22 days holiday per year
  • up to 19,500.00 annual salary is taxed free
  • all positions VIP, Outbound, Customer support contain incentive bonus depending on performance realistically starting after the 3rd month of employment
  • a four weeks paid in house training is provided to all candidates and additional one month on the job training

Relocation Package:

  • One month paid shared accommodation
  • Two return flights per year back home up to maximum 250 euros each
  • Transportation from airport to accommodation
  • Monthly Incentive Bonus (realistically after a three months period)
  • Medical insurance covered by the company
  • Rental allowance 300 euros net per month

Life on a Greek Island can be very relaxed and like a long holiday. Cyprus offers a brilliant mix between the small island life and the bigger city life, as the cities of Limassol and Ayia Napa offers a rich nightlife and a wealth of shopping and restaurant options.

Hours: 40 per week

Contact one of our recruiters:

- Danish recruiter: Frederik Blangsted - FJB@jobsqd.com

- Swedish recruiter: Rosalie Roobol - rr@jobsqd.com

- Finnish recruiter: Liisa Mannerkoski - lm@jobsqd.com

- German recruiter: Lasse - LB@jobsqd.com

 

 

JobSquad IVSKøbenhavn K2019-07-09T00:00:002019-08-30T00:00:00
330053808Svensktalande It-Supporter (projektbaserad anställning)Robot Kan du hj lpa och rådgiva våra fantastiska kunder? I Zitcom håller vi oss sysselsatta, och vår kundportf lj v xer. r du någon som erbjuder utm rkt service, och som gillar att gå the extra mile f r kunden, så kanske DU r den VI s ker till vårt dedikerade tekniska kundserviceteam. Vi r i behov av en ny skicklig medarbetare, som kan s kra att vi forts tter att ge våra kunder en 5-stj rnigt service. Som en del av teamet kommer dina prim ra uppgifter att vara: hj lpa och ge råd till våra kunder i våra varum rken Surftown och UnoEuro, med sina frågor och utmaningar via telefon, chatt och e-post - både svensk och engelsk talande kunder utf ra våra Service Desk-tj nster och bidra till merf rs ljningen av dessa via telefon och e-post. Naturligtvis ser vi till att du får en grundlig introduktion och utbildning i våra produkter och system. Dina kollegor r inte bara passionerade att hj lpa våra kunder, utan också varandra. Du blir en del av ett ungt, professionellt och engagerat team, d r tonen r informell och humoristisk. Din bakgrund och profil Din pedagogiska bakgrund r inte så viktig. Det viktigaste f r oss r att du r nyfiken, fokuserad och kan hantera en h g inl rningskurva. Bara din fantasi begr nsar dina utvecklingsm jligheter, om du: har l tt f r att l ra och r motiverad av att l ra dig nya saker r bekant med de mest anv nda CMS-systemen, så som Wordpress, Joomla och Umbraco talar och skriver svenska och engelska på h g nivå r en lagspelare och en bra kollega. Det r också en f rdel om du: har kunskap inom PHP7 eller asp.net Core på hobbynivå har kunskaper inom hosting - både Linux och Windows. Din (kanske) blivande arbetsgivare Zitcom A S r ett av Danmarks ledande hosting- och cloudleverant rer f r små och medelstora f retag. Vi erbjuder olika l sningar så som webbhotell, dom ner och olika CMS-system f r många svenska, danska och engelska talande kunder. Vi blev korade till Danmarks b sta IT-f retag 2017 av Computerworld, men vi n jer oss inte med detta utan arbetar vidare mot nya mål. Vi r 190 anst llda som lskar ett h gt tempo. Konversationen i f retaget r informellt och med en glimten i gat. Strukturen r platt och utan verkst llande kontor. Som anst lld hos Zitcom A S erbjuder vi: Utveckling av dina yrkeskunskaper Rabatter och anst llningserbjudanden så som fitness, massage och f rsk frukt En m ngd sociala evenemang och personalresor - ven på avdelningenivå. Information och ans kning Låter detta något f r dig och eller har du frågor om positionen? r du v lkommen att kontakta vår Customer Service Manager, Marcus Ribbing på 46 734024488. Om du vill ans ka till positionen kan du anv nda knappen s k jobbet . Vi utv rderar och intervjuar kontinuerligt kandidater f r positionen, så skicka din ans kan så snart som m jligt. Tj nsten r på 37 timmar vecka. Arbetsplats: Arne Jacobsens All 15, 2 våning, 2300 K penhamn (h ger vid Metron restad) Tilltr de: Snarast m jligt. Anst llningen r en projektanst llning som str cker sig t.o.m 31 8 - 2020.

Kan du hjälpa och rådgiva våra fantastiska kunder?

I Zitcom håller vi oss sysselsatta, och vår kundportfölj växer. Är du någon som erbjuder utmärkt service, och som gillar att gå ”the extra mile” för kunden, så kanske DU är den VI söker till vårt dedikerade tekniska kundserviceteam. Vi är i behov av en ny skicklig medarbetare, som kan säkra att vi fortsätter att ge våra kunder en 5-stjärnigt service.

Som en del av teamet kommer dina primära uppgifter att vara:

  • hjälpa och ge råd till våra kunder i våra varumärken Surftown och UnoEuro, med sina frågor och utmaningar via telefon, chatt och e-post - både svensk och engelsk talande kunder  
  • utföra våra Service Desk-tjänster och bidra till merförsäljningen av dessa via telefon och e-post.  

Naturligtvis ser vi till att du får en grundlig introduktion och utbildning i våra produkter och system. Dina kollegor är inte bara passionerade att hjälpa våra kunder, utan också varandra. Du blir en del av ett ungt, professionellt och engagerat team, där tonen är informell och humoristisk.

Din bakgrund och profil

Din pedagogiska bakgrund är inte så viktig. Det viktigaste för oss är att du är nyfiken, fokuserad och kan hantera en hög inlärningskurva. Bara din fantasi begränsar dina utvecklingsmöjligheter, om du:

  • har lätt för att lära och är motiverad av att lära dig nya saker  
  • är bekant med de mest använda CMS-systemen, så som; Wordpress, Joomla och Umbraco  
  • talar och skriver svenska och engelska på hög nivå    
  • är en lagspelare och en bra kollega.  

 Det är också en fördel om du:

  • har kunskap inom PHP7 eller asp.net/Core på hobbynivå  
  • har kunskaper inom hosting - både Linux och Windows.  

Din (kanske) blivande arbetsgivare 

Zitcom A/S är ett av Danmarks ledande hosting- och cloudleverantörer för små och medelstora företag. Vi erbjuder olika lösningar så som; webbhotell, domäner och olika CMS-system för många svenska, danska och engelska talande kunder. Vi blev korade till Danmarks bästa IT-företag 2017 av Computerworld, men vi nöjer oss inte med detta utan arbetar vidare mot nya mål.

Vi är 190 anställda som älskar ett högt tempo. Konversationen i företaget är informellt och med en glimten i ögat. Strukturen är platt och utan verkställande kontor.   Som anställd hos Zitcom A/S erbjuder vi:    

  • Utveckling av dina yrkeskunskaper    
  • Rabatter och anställningserbjudanden så som fitness, massage och färsk frukt    
  • En mängd sociala evenemang och personalresor - även på avdelningenivå.

Information och ansökning

Låter detta något för dig och/eller har du frågor om positionen? Är du välkommen att kontakta vår Customer Service Manager, Marcus Ribbing på +46 734024488.   

Om du vill ansöka till positionen kan du använda knappen "sök jobbet".

Vi utvärderar och intervjuar kontinuerligt kandidater för positionen, så skicka din ansökan så snart som möjligt.

Tjänsten är på 37 timmar/vecka.

Arbetsplats: Arne Jacobsens Allé 15, 2 våning, 2300 Köpenhamn (höger vid Metron Örestad)   

Tillträde: Snarast möjligt. Anställningen är en projektanställning som sträcker sig t.o.m 31/8 - 2020.

Zitcom a/sKøbenhavn S2019-07-05T00:00:002019-08-27T00:00:00
330051595Finnish Speaking Customer Service AdvisorRobot Do you speak Finnish fluently? Do you love exceeding customers expectations? Do you want to be part of a strong team at a dynamic workplace? Then we have the role for you! About you We are looking for the very best customer service talent to match our customers expectations. Providing a first class service will always be at the forefront of who you are and what you do. If you possess the communication skills and have a great attitude to teamwork, we will teach you the rest! Why you should join Sitel At Sitel we believe our staff is our most important asset which means that we take pride in finding the best, most talented, and driven employees who will make great colleagues. Among the benefits of working with us is a great social environment with an atmosphere of joy, pace and ambitions. Our office is nice and spacious with open working stations. We have health insurance and a great pension scheme. The Work You will have to deliver an exceptional support and service on the market over phone and email to product users who contact us with questions on function, handling orders, or any other enquiries. To complement the quality of the products, we have to ensure the service accompanied live up to the highest possible standards. Workplace, Contact Applying The workplace is Sitel s office in Copenhagen, Sluseholmen 2-4, 3rd floor, 2450 Kbh. SV. We are looking to fill the position as soon as possible so do not hesitate to apply if you feel that this ad sums up your character and ambitions. For more information about Sitel go to http: www.sitel.com, or have a look at our FaceBook page.

Do you speak Finnish fluently? Do you love exceeding customers’ expectations? Do you want to be part of a strong team at a dynamic workplace?

Then we have the role for you!

About you

We are looking for the very best customer service talent to match our customers' expectations. Providing a first class service will always be at the forefront of who you are and what you do. If you possess the communication skills and have a great attitude to teamwork, we will teach you the rest!

Why you should join Sitel

At Sitel we believe our staff is our most important asset which means that we take pride in finding the best, most talented, and driven employees who will make great colleagues.

Among the benefits of working with us is a great social environment with an atmosphere of joy, pace and ambitions.

Our office is nice and spacious with open working stations. We have health insurance and a great pension scheme.

The Work

You will have to deliver an exceptional support and service on the market over phone and email to product users who contact us with questions on function, handling orders, or any other enquiries.

To complement the quality of the products, we have to ensure the service accompanied live up to the highest possible standards.

Workplace, Contact & Applying

The workplace is Sitel’s office in Copenhagen, Sluseholmen 2-4, 3rd floor, 2450 Kbh. SV.

We are looking to fill the position as soon as possible so do not hesitate to apply if you feel that this ad sums up your character and ambitions. 

For more information about Sitel go to http://www.sitel.com, or have a look at our FaceBook page.

SITEL DENMARK ApSKøbenhavn SV2019-07-01T00:00:002019-08-26T00:00:00
330051559Norwegian Speaking Customer Service AdvisorRobot Do you speak Norwegian? Do you want a meaningful job in a global company? Then we have the role for you! Why you should join Sitel At Sitel we believe our staff is our most important asset which means that we take pride in finding the best, most talented, and driven employees who will make great colleagues. Among the benefits of working with us is a great social environment with an atmosphere of joy, pace and ambitions. Our office is nice and spacious with open working stations. We have health insurance and a great pension scheme. The Work This role consists of resolving customer enquiries via telephone, email, web chat and Social Media. The CSR customer interactions will include (but not limited to) complaint resolution, product inquiry ordering and product return exchange inquiries. Provide high quality premium customer service via chat, telephone and email in Norwegian. Assist in continuous improvement projects to help keep processes efficient and customers happy. Provide administrative support to Management team and supervisor, covering off any ad hoc tasks when requested e.g. translations. To ensure you are working within the required targets e.g. call length, quality, speed of answering queries. Ensure product knowledge is kept up to date and to participate in ongoing refresher training when required Understand and comply with all company and client security requirements and Policies and Procedures Workplace, Contact Applying The workplace is Sitel s office in Copenhagen, Sluseholmen 2-4, 3rd floor, 2450 Kbh. SV. Working hours on the Norwegian speaking line are Monday to Friday from 08:00-16:00. We are looking to fill the position as soon as possible so do not hesitate to apply if you feel that this ad sums up your character and ambitions. For more information about Sitel go to www.sitel.com, or have a look at our FaceBook page.

Do you speak Norwegian? Do you want a meaningful job in a global company? Then we have the role for you!

Why you should join Sitel

At Sitel we believe our staff is our most important asset which means that we take pride in finding the best, most talented, and driven employees who will make great colleagues.

Among the benefits of working with us is a great social environment with an atmosphere of joy, pace and ambitions.

Our office is nice and spacious with open working stations. We have health insurance and a great pension scheme.

 

The Work

This role consists of resolving customer enquiries via telephone, email, web chat and Social Media. The CSR customer interactions will include (but not limited to) complaint resolution, product inquiry/ordering and product return/exchange inquiries.

  • Provide high quality premium customer service via chat, telephone and email in Norwegian.
  • Assist in continuous improvement projects to help keep processes efficient and customers happy.
  • Provide administrative support to Management team and supervisor, covering off any ad hoc tasks when requested e.g. translations.
  • To ensure you are working within the required targets e.g. call length, quality, speed of answering queries.
  • Ensure product knowledge is kept up to date and to participate in ongoing refresher training when required
  • Understand and comply with all company and client security requirements and Policies and Procedures

 

Workplace, Contact & Applying

The workplace is Sitel’s office in Copenhagen, Sluseholmen 2-4, 3rd floor, 2450 Kbh. SV.

Working hours on the Norwegian speaking line are Monday to Friday from 08:00-16:00.

We are looking to fill the position as soon as possible so do not hesitate to apply if you feel that this ad sums up your character and ambitions. 

For more information about Sitel go to www.sitel.com, or have a look at our FaceBook page.

SITEL DENMARK ApSKøbenhavn SV2019-07-01T00:00:002019-08-23T00:00:00
da-DK

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