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Treasury Manager, Carlsberg Group

Do you thrive on working with cash flow, financial risk, controlling & reporting as well as with strong stakeholder management in an international environment? Then please read on as we now offer a challenging position as Treasury Controller in Group Treasury & Risk Management, Carlsberg Group. 

Group Treasury & Risk Management is globally responsible for funding and managing liquidity & cash, financial risk, insurance and working capital throughout the Carlsberg Group. The team has 15 highly specialised professionals (14 in Copenhagen and 1 in Hong Kong) working together with all parts of the Group. The Middle Office team, consisting of 3 highly capable and motivated individuals, is among other things responsible for controlling and reporting of treasury related activities and cash flow at Group level.

As part of the Carlsberg Group, you have the opportunity to work in an international, inspirational and dynamic environment with highly qualified colleagues and teams throughout the world. Effectively this means international opportunities for you and/or an opportunity to work with a global landscape.

Carlsberg’s overall purpose is to Brew for a Better Today, and a Better Tomorrow, which is also reflected in the company’s ways of working. Carlsberg aims to deliver short terms goals, while keeping an eye for a sustainable future with long-term business goals for its investors.

The position
As Treasury Controller, you will report to the Senior Treasury Director, Middle Office and you will work closely together with the Treasury team as well as the general finance organisation – in HQ and abroad - in making sure that Group Treasury & Risk Management always delivers timely and meets the highest standards.

Key tasks will be

  • Monitoring and ensuring that treasury activities are in compliance with policies and procedures
  • Maintenance and further development of the treasury IT tool (Quantum)
  • Controlling and reporting of cash flow to senior management
  • Analysis and follow up on working capital performance
  • Other ad hoc tasks – both analytical and operational.

The position offers rich possibilities for personal as well as professional development.

The preferred candidate:

  • You are currently working in either a corporate treasury department or a finance function with at least 5 years’ relevant experience
  • You have a solid tool box regarding accounting matters including IFRS and preferably experience with financial instruments and consolidated accounts
  • You have solid analytical skills and think logical – finding practical solutions to complex tasks
  • You have strong execution skills – you prioritise and get the tasks done
  • You are proactive and pay attention to details
  • You have excellent interpersonal skills – a networker and a team player
  • Experience with treasury IT, SAP and consolidation tools is an advantage. The company uses Sungard Quantum and Hyperion
  • You have a Bachelor (HD) or Master in Finance or Economics
  • Fluent in English both oral and written.

Your application
If you find the job interesting you can upload your application and resume.
Reference No.: DK-05038.

Mercuri Urval will review applications on an ongoing basis.

If you have any inquiries about the job, please contact Mr Tobias Thorslund, Consultant at Mercuri Urval A/S, telephone +45 5076 1217.

 


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329794094Phoenix-5d62b7ce12018-04-16T15:03:45.630Treasury Manager, Carlsberg Group

Do you thrive on working with cash flow, financial risk, controlling & reporting as well as with strong stakeholder management in an international environment? Then please read on as we now offer a challenging position as Treasury Controller in Group Treasury & Risk Management, Carlsberg Group. 

Group Treasury & Risk Management is globally responsible for funding and managing liquidity & cash, financial risk, insurance and working capital throughout the Carlsberg Group. The team has 15 highly specialised professionals (14 in Copenhagen and 1 in Hong Kong) working together with all parts of the Group. The Middle Office team, consisting of 3 highly capable and motivated individuals, is among other things responsible for controlling and reporting of treasury related activities and cash flow at Group level.

As part of the Carlsberg Group, you have the opportunity to work in an international, inspirational and dynamic environment with highly qualified colleagues and teams throughout the world. Effectively this means international opportunities for you and/or an opportunity to work with a global landscape.

Carlsberg’s overall purpose is to Brew for a Better Today, and a Better Tomorrow, which is also reflected in the company’s ways of working. Carlsberg aims to deliver short terms goals, while keeping an eye for a sustainable future with long-term business goals for its investors.

The position
As Treasury Controller, you will report to the Senior Treasury Director, Middle Office and you will work closely together with the Treasury team as well as the general finance organisation – in HQ and abroad - in making sure that Group Treasury & Risk Management always delivers timely and meets the highest standards.

Key tasks will be

  • Monitoring and ensuring that treasury activities are in compliance with policies and procedures
  • Maintenance and further development of the treasury IT tool (Quantum)
  • Controlling and reporting of cash flow to senior management
  • Analysis and follow up on working capital performance
  • Other ad hoc tasks – both analytical and operational.

The position offers rich possibilities for personal as well as professional development.

The preferred candidate:

  • You are currently working in either a corporate treasury department or a finance function with at least 5 years’ relevant experience
  • You have a solid tool box regarding accounting matters including IFRS and preferably experience with financial instruments and consolidated accounts
  • You have solid analytical skills and think logical – finding practical solutions to complex tasks
  • You have strong execution skills – you prioritise and get the tasks done
  • You are proactive and pay attention to details
  • You have excellent interpersonal skills – a networker and a team player
  • Experience with treasury IT, SAP and consolidation tools is an advantage. The company uses Sungard Quantum and Hyperion
  • You have a Bachelor (HD) or Master in Finance or Economics
  • Fluent in English both oral and written.

Your application
If you find the job interesting you can upload your application and resume.
Reference No.: DK-05038.

Mercuri Urval will review applications on an ongoing basis.

If you have any inquiries about the job, please contact Mr Tobias Thorslund, Consultant at Mercuri Urval A/S, telephone +45 5076 1217.

 

2018-05-21T14:50:08.713 Do you thrive on working with cash flow, financial risk, controlling reporting as well as with strong stakeholder management in an international environment? Then please read on as we now offer a challenging position as Treasury Controller in Group Treasury Risk Management, Carlsberg Group. Group Treasury Risk Management is globally responsible for funding and managing liquidity cash, financial risk, insurance and working capital throughout the Carlsberg Group. The team has 15 highly specialised professionals (14 in Copenhagen and 1 in Hong Kong) working together with all parts of the Group. The Middle Office team, consisting of 3 highly capable and motivated individuals, is among other things responsible for controlling and reporting of treasury related activities and cash flow at Group level. As part of the Carlsberg Group, you have the opportunity to work in an international, inspirational and dynamic environment with highly qualified colleagues and teams throughout the world. Effectively this means international opportunities for you and or an opportunity to work with a global landscape. Carlsberg s overall purpose is to Brew for a Better Today, and a Better Tomorrow, which is also reflected in the company s ways of working. Carlsberg aims to deliver short terms goals, while keeping an eye for a sustainable future with long-term business goals for its investors. The position As Treasury Controller, you will report to the Senior Treasury Director, Middle Office and you will work closely together with the Treasury team as well as the general finance organisation in HQ and abroad - in making sure that Group Treasury Risk Management always delivers timely and meets the highest standards. Key tasks will be Monitoring and ensuring that treasury activities are in compliance with policies and procedures Maintenance and further development of the treasury IT tool (Quantum) Controlling and reporting of cash flow to senior management Analysis and follow up on working capital performance Other ad hoc tasks both analytical and operational. The position offers rich possibilities for personal as well as professional development. The preferred candidate: You are currently working in either a corporate treasury department or a finance function with at least 5 years relevant experience You have a solid tool box regarding accounting matters including IFRS and preferably experience with financial instruments and consolidated accounts You have solid analytical skills and think logical finding practical solutions to complex tasks You have strong execution skills you prioritise and get the tasks done You are proactive and pay attention to details You have excellent interpersonal skills a networker and a team player Experience with treasury IT, SAP and consolidation tools is an advantage. The company uses Sungard Quantum and Hyperion You have a Bachelor (HD) or Master in Finance or Economics Fluent in English both oral and written. Your application If you find the job interesting you can upload your application and resume. Reference No.: DK-05038. Mercuri Urval will review applications on an ongoing basis. If you have any inquiries about the job, please contact Mr Tobias Thorslund, Consultant at Mercuri Urval A S, telephone 45 5076 1217. www.carlsberggroup.com10Phoenix5d62b7ce100000000000IDK_OFIR_02DKDanmark228DKK2018-05-21T00:00:000000https://www.mercuriurval.com/da-dk/opportunity/Apply?jobadid=53268&refNo=DK-050380EuropaDanmarkEuropaDanmarkSjælland & øerStorkøbenhavnKøbenhavn3217542Carlsberg Group111000København KDKDanmark0
DKDanmarkDKDanmark
8Fuldtid46Permanent555571MercuriUrvalGrund Jobannonce på Ofir.dk0000https://dispatcher.ofir.dk/statistic/register?context=FeedEntrySearchedCount&feedId=dc2beb84&entryId=5d62b7cehttps://dispatcher.ofir.dk/statistic/register?context=FeedEntryDisplayCount&feedId=dc2beb84&entryId=5d62b7cehttps://dispatcher.ofir.dk/statistic/register?context=JobApplicationInitiatedCount&feedId=dc2beb84&entryId=5d62b7ce&page=ShowJob&component=SendApplicationButtonhttps://dispatcher.ofir.dk/statistic/register?context=JobApplicationAppliedCount&feedId=dc2beb84&entryId=5d62b7ce&page=EmailApplyForm&component=SendApplicationButtonhttps://static.matchwork.com/company/logo/DK/ORS/SoMe/Ledelse_og_HR/Ledelse/2.jpgEr du en fagligt stærk Manager?12008001Dansk3Læse/ tale131913Manager6Ledelse354428312mia.risbo@mercuriurval.comDKDanmarkDKDanmark329912361Commercial Liaison ManagerRobot We offer This is an excellent opportunity to shape the service level Maersk delivers to our customers. Customers put the Maersk Brand to the test in every shipment. They will evaluate the experience based on How well we deliver compared to the on-time delivery commitment at the time of booking The way we can prevent disruptions to their supply chains (issue prevention) and respect the original transport plans The perceived quality of our response to unforeseen events by offering timely and relevant information and offering solutions alternatives The way we communicate why we had to make changes to the original transport plans The way we respond to exception requests and the quality of the resolution of issues they raise to us We create the perception of service delivery on the customers through a combination of operational and customer Service processes which are intertwined. To consistently deliver a service which meets or exceeds what customers expect there is a need to orchestrate those processes and align cross functional teams around customer outcomes. The commercial Liaison is the custodian of the customer outcomes and engages with different teams to ensure we keep improving. Key responsibilities Support Operations in the transformation journey to become a customer orientated organization. This includes, but is not limited to, the following responsibilities: - Make the Service Delivery performance visible at the result and process measure level and liaise with all stakeholders to ensure there are action plans in motion where customers outcomes are not being met or there are opportunities to improve them. - Collect and analyze service delivery data to identify root causes and suggest solutions to stakeholders. - Collaborate with the LOC managers to ensure service delivery and customer satisfaction are as high on the agenda as cost is and they hold their teams accountable for delivering good customer experience. - Work with the operations functional communities (CAP MAR CGO) to ensure they understand how their processes impact the customer experience and include improving customer experience in their functional priorities and targets. - Support the operations organization in becoming better at customer Issue Resolution Handling. Represent the operations in the Issue Resolution strategic initiative and be the center of excellence for Case Management. - Represent the function in front of the Center Commercial stakeholders to ensure there are good operational definitions for the deliverables which are expected from operations. - Own the demarcation between Customer Service and Operations at the design and execution level, ensuring both organizations deliver what it is expected of them and collaborate to maximize the number of containers which materialize (reduce downfalls) and load as planned, and that no container is left behind or stuck in transit. - Collaborate with the Business Process Owners to ensure the customer perspective permeates the design and performance management of the operational and customer service processes. We are looking for The ideal candidate has 7 years of experience in a front-line customer service leadership role. Experience on headquarter roles, Process Ownership or process improvement roles and or GSC roles will be a plus. You can demonstrate past cases where you were able to lead a discussion with senior stakeholders to change the way we work, resulting in customer experience improvements. You: - Have passion for our customers and what we do for them. - Can translate customer outcomes into internal processes and understand the cause-effect relation between them. You can easily conceptualize how the company works and what different teams do. You can explain to all operators how what they do impacts the customers - Are a good communicator and have the ability to impact business activities and influence leaders, peers and operators. You can lead discussions where senior leaders are involved and ensure responsibility does not fall between chairs. - Challenge status quo and are able to demonstrate continuous improvement in processes - Have an analytical mindset and can obtain key insights by looking at large sums of data. You are also capable to synthesize ideas and back them up with data.

We offer

This is an excellent opportunity to shape the service level Maersk delivers to our customers. Customers put the Maersk Brand to the test in every shipment. They will evaluate the experience based on

How well we deliver compared to the on-time delivery commitment at the time of booking

The way we can prevent disruptions to their supply chains (issue prevention) and respect the original transport plans 

The perceived quality of our response to unforeseen events by offering timely and relevant information and offering solutions/alternatives

The way we communicate why we had to make changes to the original transport plans 

The way we respond to exception requests and the quality of the resolution of issues they raise to us

We create the perception of service delivery on the customers through a combination of operational and customer Service processes which are intertwined. To consistently deliver a service which meets or exceeds what customers expect there is a need to orchestrate those processes and align cross functional teams around customer outcomes. The commercial Liaison is the custodian of the customer outcomes and engages with different teams to ensure we keep improving. 

Key responsibilities

Support Operations in the transformation journey to become a customer orientated organization. This includes, but is not limited to, the following responsibilities: 

- Make the Service Delivery performance visible at the result and process measure level and liaise with all stakeholders to ensure there are action plans in motion where customers outcomes are not being met or there are opportunities to improve them. 

- Collect and analyze service delivery data to identify root causes and suggest solutions to stakeholders. 

- Collaborate with the LOC managers to ensure service delivery and customer satisfaction are as high on the agenda as cost is and they hold their teams accountable for delivering good customer experience. 

- Work with the operations functional communities (CAP/MAR/CGO) to ensure they understand how their processes impact the customer experience and include improving customer experience in their functional priorities and targets. 

- Support the operations organization in becoming better at customer Issue Resolution Handling. Represent the operations in the Issue Resolution strategic initiative and be the center of excellence for Case Management. 

- Represent the function in front of the Center Commercial stakeholders to ensure there are good operational definitions for the deliverables which are expected from operations. 

- Own the demarcation between Customer Service and Operations at the design and execution level, ensuring both organizations deliver what it is expected of them and collaborate to maximize the number of containers which materialize (reduce downfalls) and load as planned, and that no container is left behind or stuck in transit. 

- Collaborate with the Business Process Owners to ensure the customer perspective permeates the design and performance management of the operational and customer service processes. 

We are looking for

The ideal candidate has 7+ years of experience in a front-line customer service leadership role. Experience on headquarter roles, Process Ownership or process improvement roles and/ or GSC roles will be a plus. 

You can demonstrate past cases where you were able to lead a discussion with senior stakeholders to change the way we work, resulting in customer experience improvements. 

You:
- Have passion for our customers and what we do for them. 

- Can translate customer outcomes into internal processes and understand the cause-effect relation between them. You can easily conceptualize how the company works and what different teams do. You can explain to all operators how what they do impacts the customers 

- Are a good communicator and have the ability to impact business activities and influence leaders, peers and operators. You can lead discussions where senior leaders are involved and ensure responsibility does not fall between chairs.


- Challenge status quo and are able to demonstrate continuous improvement in processes 


- Have an analytical mindset and can obtain key insights by looking at large sums of data. You are also capable to synthesize ideas and back them up with data. 

MAERSK LINE A/SKøbenhavn2018-11-14T00:00:002018-12-28T00:00:00
329913052Postdoctoral position at Center for Peptide-Based AntibioticsRobot A postdoctoral position is available in medicinal chemistry in the area of discovery and studies of novel peptide-based antibiotics. The postdoctoral fellow will be affiliated with Department of Drug Design and Pharmacology. The position is for 2 years (with a possibility of extension) and is available from March 1st, 2019 or upon agreement. Job description The postdoc project involves design and synthesis of novel antisense antimicrobial PNA- conjugates and derivatives. A major task will be to design and synthesize new building blocks that enable exploration of structure-activity relationships in order to optimize antibacterial potency and minimize cytotoxic side effects. Thus, the medicinal chemistry studies comprise identification of safe delivery methods facilitating efficient transport of PNA oligomers conjugates across the bacterial envelope, as well as peptide nucleic acid (PNA) oligomers displaying enhanced affinity to the targeted mRNA. Extensive experience in gram-scale preparative organic synthesis and chromatographic methods is required. A candidate with experience in heterocyclic chemistry with particular emphasis on peptide nucleic acid monomer synthesis as well as relevant analytical methods (NMR, HPLC and MALDI-TOF) will be preferred. The work will be closely integrated with related projects in the research center, and the applicant is expected to possess an outgoing interdisciplinary approach toward collaboration with medicinal chemists as wells as molecular biologists and microbiologists. Scientific environment Center for Peptide-Based Antibiotics (Cepan) offers an ambitious scientific environment, with many different nationalities represented. Cepan is a research center at University of Copenhagen supported by the Novo Nordisk Foundation Challenge program aiming at discovery of novel peptide-based antibiotics targeting resistant Gram-negative bacteria. You can read more at http: cepan.ku.dk . The work place will be Department of Drug Design and Pharmacology (http: drug.ku.dk ) in Section of Natural Products and Peptides (http: drug.ku.dk research npp ). Required qualifications Highly motivated and ambitious candidates are encouraged to apply. Required qualifications: A PhD degree in organic chemistry or medicinal chemistry Relevant scientific experience supported by a strong publication record Proven ability to present and publish research data Excellent English communication skills, both oral and written In all cases, the ability to perform the job will be the primary consideration, and thus the University of Copenhagen wishes to encourage everyone interested in this post to apply, regardless of personal background. Terms of salary and employment: The terms of employment are set according to the Agreement between the Ministry of Finance and The Danish Confederation of Professional Associations or other relevant professional organization. Successful applicants will receive a generous salary from the University of Copenhagen as well as a monthly contribution of 17.1 of the salary paid into a pension fund. Questions For further information about the position, please contact Assoc. Prof. Henrik Franzyk (E-mail: henrik.franzyk@sund.ku.dk) or center leader Prof. Peter E. Nielsen (E-mail: ptrn@sund.ku.dk). Foreign applicants may find the following links useful: www.ism.ku.dk (International Staff Mobility) and www.workingconditions.ku.dk. Application procedure The application must be submitted in English, by clicking on Apply online below, and must include the following: Curriculum vitae with a list of publications, a report on previous research undertaken, and the names, addresses and contact details of 3 referees Diplomas all relevant certificates, including grades An outline of how you could contribute scientifically and intellectually to the research of the center (approximately one A4 page). Please note the applicant will be contacted if the assessment committee requires further documentation. Deadline for application is December 15th, 2018. After the expiry of the deadline for applications, the authorized recruitment manager selects applicants for assessment on the advice of the Appointments Committee. All applicants are then immediately notified whether their application has been passed for assessment by an expert assessment committee. Selected applicants are notified of the composition of the committee and each applicant has the opportunity to comment on the part of the assessment that relates to the applicant him herself. You can read about the recruitment process at http: employment.ku.dkA postdoctoral position is available in medicinal chemistry in the area of discovery and studies of novel peptide-based antibiotics. The postdoctoral fellow will be affiliated with Department of Drug Design and Pharmacology. The position is for 2 years (with a possibility of extension) and is available from March 1st, 2019 or upon agreement.


Job description
The postdoc project involves design and synthesis of novel antisense antimicrobial PNA- conjugates and derivatives. A major task will be to design and synthesize new building blocks that enable exploration of structure-activity relationships in order to optimize antibacterial potency and minimize cytotoxic side effects.

Thus, the medicinal chemistry studies comprise identification of safe delivery methods facilitating efficient transport of PNA oligomers conjugates across the bacterial envelope, as well as peptide nucleic acid (PNA) oligomers displaying enhanced affinity to the targeted mRNA. Extensive experience in gram-scale preparative organic synthesis and chromatographic methods is required. A candidate with experience in heterocyclic chemistry with particular emphasis on peptide nucleic acid monomer synthesis as well as relevant analytical methods (NMR, HPLC and MALDI-TOF) will be preferred.

The work will be closely integrated with related projects in the research center, and the applicant is expected to possess an outgoing interdisciplinary approach toward collaboration with medicinal chemists as wells as molecular biologists and microbiologists.


Scientific environment
Center for Peptide-Based Antibiotics (Cepan) offers an ambitious scientific environment, with many different nationalities represented. Cepan is a research center at University of Copenhagen supported by the Novo Nordisk Foundation Challenge program aiming at discovery of novel peptide-based antibiotics targeting resistant Gram-negative bacteria. You can read more at http://cepan.ku.dk/.


The work place will be Department of Drug Design and Pharmacology (http://drug.ku.dk/) in Section of Natural Products and Peptides (http://drug.ku.dk/research/npp/).


Required qualifications
Highly motivated and ambitious candidates are encouraged to apply.

Required qualifications:
  • A PhD degree in organic chemistry or medicinal chemistry
  • Relevant scientific experience supported by a strong publication record
  • Proven ability to present and publish research data
  • Excellent English communication skills, both oral and written
In all cases, the ability to perform the job will be the primary consideration, and thus the University of Copenhagen wishes to encourage everyone interested in this post to apply, regardless of personal background.

Terms of salary and employment:
The terms of employment are set according to the Agreement between the Ministry of Finance and The Danish Confederation of Professional Associations or other relevant professional organization. Successful applicants will receive a generous salary from the University of Copenhagen as well as a monthly contribution of 17.1% of the salary paid into a pension fund.


Questions
For further information about the position, please contact Assoc. Prof. Henrik Franzyk (E-mail: henrik.franzyk@sund.ku.dk) or center leader Prof. Peter E. Nielsen (E-mail: ptrn@sund.ku.dk).

Foreign applicants may find the following links useful: www.ism.ku.dk (International Staff Mobility) and www.workingconditions.ku.dk.


Application procedure
The application must be submitted in English, by clicking on “Apply online” below, and must include the following:

  • Curriculum vitae with a list of publications, a report on previous research undertaken, and the names, addresses and contact details of 3 referees
  • Diplomas – all relevant certificates, including grades
  • An outline of how you could contribute scientifically and intellectually to the research of the center (approximately one A4 page).
Please note the applicant will be contacted if the assessment committee requires further documentation.

Deadline for application is December 15th, 2018.


After the expiry of the deadline for applications, the authorized recruitment manager selects applicants for assessment on the advice of the Appointments Committee. All applicants are then immediately notified whether their application has been passed for assessment by an expert assessment committee. Selected applicants are notified of the composition of the committee and each applicant has the opportunity to comment on the part of the assessment that relates to the applicant him/herself. You can read about the recruitment process at http://employment.ku.dk
KU - SUND - Kbh ØKøbenhavn2018-11-15T00:00:002018-12-15T00:00:00
329915391Customer Success ManagerRobot Description Sitecore is the global leader in experience management software that enables context marketing. The Sitecore® Experience Platform™ manages content, supplies contextual intelligence, automates communications, and enables personalized commerce, at scale. It empowers marketers to deliver content in context of how customers have engaged with their brand, across every channel, in real time before, during, and after a sale. More than 4,900 brands including American Express, Carnival Cruise Lines, easyJet, and L Oréal have trusted Sitecore for context marketing to deliver the personalized interactions that delight audiences, build loyalty, and drive revenue. Sitecore is experiencing spectacular growth all over the world. To build on Sitecore s success and growth, we are looking for a skilled Customer Success Manager Position Summary: As the Account Owner and the customer s central point of contact, the Customer Success Manager drives adoption and transformation to ensure that the customer is set up for success. You will thrive on working in a fast-paced, exciting environment, where ensuring our customers realize their business and marketing transformation. With strong problem solving skills and organizational awareness, you are capable of intervening where needed to ensure that any roadblocks to customer success are removed as efficiently as possible. This is a key, customer-facing role within Customer Success and requires a dedicated professional with an exceptional ability to manage customer relationships. The Challenge: Customer Success Managers are responsible for the partnership between Sitecore and our Strategic customers, driving value realization and return on the client s investment. Customer Success Managers are technology-savvy individuals who have experience across the digital marketing landscape and know its value in driving company strategies. They work directly with our customers to understand business and technical requirements, and to develop solutions to ensure success adoption. The Position: • Assisting the customer their partner to adopt digital marketing best practices, to realize the vision they bought into • Customer relationship management • Project management • Customer presentations product demos • Focus on customer retention • New opportunities identified will be passed to the Sales Consultant • Frequent interaction with clients including Directors, VPs, and C-level executives Your Responsibilities: • Customer relationship management for all assigned customers. • Assisting clients to expand their usage and adoption of Sitecore s Marketing transformation platform. • Trusted advisor to enable customers to apply our tools to achieve their business objectives. • Ensure that customers move positively through the customer lifecycle and that they receive the support they need to achieve their marketing objectives • Working closely with the Customer s partner with other team members (Technical and marketing consulting Sales Executives product engineering services customer support) to be sure mutual objectives are met in support of client satisfaction. • Communicating consistently with customers throughout the customer lifecycle, escalating important issues where needed. • Maintaining customer contact and providing status updates for all outstanding issues. • Managing customer expectations, keeping clients satisfied and expectations realistic. • Coordinating with customer support to ensure timely closure of quality issues. • Understand address customer requests, documenting and engaging appropriate resources • Welcoming all new customers and educating them on Sitecore resources • Communicating the Sitecore vision and product roadmap • Guiding customer success through a thorough understanding of customers marketing maturity, business priorities, and success metrics • Driving Advocacy with our customer base and identifying customers who could participate in case studies What you need to Succeed: • Passion for digital marketing and Customer success • Demonstrated exceptional customer skills from previous employment • Strong and proven track record of successfully managing customer relationships and technical projects • Excellent work ethic and leadership skills • Self-motivated, team-oriented, very responsible, and focused on exceeding customer expectations • Exceptional organizational, presentation, and communication skills, both verbal and written • Demonstrated ability to deal with change and excel in high-stress situations • Self-managed, responsive, and dedicated to client success Skill requirement: • Experience with cloud hosting including Microsoft Azure and cloud infrastructure. • Experience with long term operation, monitoring and upgrading of software a plus. • Prior account management and or project management experience with customers • Knowledge of and experience with digital marketing technologies • Prior experience with customer success in a SaaS, or Managed Services company • Experience using digital marketing products • Consulting and or technical training experience • Onboarding customers to Sitecore and establishing customer relationships Sitecore is proud to be an equal opportunity workplace. You will also be surrounded by colleagues who are committed to helping each other grow. If you re looking to make an impact on Customers, Sitecores s the place for you. We are committed to equal employment opportunity without unlawful regard to race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.

Description

Sitecore is the global leader in experience management software that enables context marketing. The Sitecore® Experience Platform™ manages content, supplies contextual intelligence, automates communications, and enables personalized commerce, at scale. 

It empowers marketers to deliver content in context of how customers have engaged with their brand, across every channel, in real time – before, during, and after a sale. More than 4,900 brands – including American Express, Carnival Cruise Lines, easyJet, and L’Oréal – have trusted Sitecore for context marketing to deliver the personalized interactions that delight audiences, build loyalty, and drive revenue.

Sitecore is experiencing spectacular growth all over the world. To build on Sitecore’s success and growth, we are looking for a skilled Customer Success Manager

Position Summary:
As the Account Owner and the customer’s central point of contact, the Customer Success Manager drives adoption and transformation to ensure that the customer is set up for success. 

You will thrive on working in a fast-paced, exciting environment, where ensuring our customers realize their business and marketing transformation. With strong problem solving skills and organizational awareness, you are capable of intervening where needed to ensure that any roadblocks to customer success are removed as efficiently as possible. This is a key, customer-facing role within Customer Success and requires a dedicated professional with an exceptional ability to manage customer relationships. 

The Challenge:
Customer Success Managers are responsible for the partnership between Sitecore and our Strategic customers, driving value realization and return on the client’s investment. Customer Success Managers are technology-savvy individuals who have experience across the digital marketing landscape and know its value in driving company strategies. They work directly with our customers to understand business and technical requirements, and to develop solutions to ensure success & adoption.

The Position:
• Assisting the customer & their partner to adopt digital marketing best practices, to realize the vision they bought into
• Customer relationship management 
• Project management
• Customer presentations & product demos
• Focus on customer retention
• New opportunities identified will be passed to the Sales Consultant 
• Frequent interaction with clients including Directors, VPs, and C-level executives 

Your Responsibilities:
• Customer relationship management for all assigned customers.
• Assisting clients to expand their usage and adoption of Sitecore’s Marketing transformation platform.
• Trusted advisor to enable customers to apply our tools to achieve their business objectives.
• Ensure that customers move positively through the customer lifecycle and that they receive the support they need to achieve their marketing objectives
• Working closely with the Customer’s partner & with other team members (Technical and marketing consulting/ Sales Executives /product engineering services/customer support) to be sure mutual objectives are met in support of client satisfaction.
• Communicating consistently with customers throughout the customer lifecycle, escalating important issues where needed.
• Maintaining customer contact and providing status updates for all outstanding issues.
• Managing customer expectations, keeping clients satisfied and expectations realistic.
• Coordinating with customer support to ensure timely closure of quality issues.
• Understand & address customer requests, documenting and engaging appropriate resources 
• Welcoming all new customers and educating them on Sitecore resources
• Communicating the Sitecore vision and product roadmap 
• Guiding customer success through a thorough understanding of customers’ marketing maturity, business priorities, and success metrics
• Driving Advocacy with our customer base and identifying customers who could participate in case studies

What you need to Succeed:
• Passion for digital marketing and Customer success
• Demonstrated exceptional customer skills from previous employment
• Strong and proven track record of successfully managing customer relationships and technical projects
• Excellent work ethic and leadership skills
• Self-motivated, team-oriented, very responsible, and focused on exceeding customer expectations
• Exceptional organizational, presentation, and communication skills, both verbal and written
• Demonstrated ability to deal with change and excel in high-stress situations
• Self-managed, responsive, and dedicated to client success 

Skill requirement:
• Experience with cloud hosting including Microsoft Azure and cloud infrastructure.
• Experience with long term operation, monitoring and upgrading of software a plus.
• Prior account management and/or project management experience with customers
• Knowledge of and experience with digital marketing technologies
• Prior experience with customer success in a SaaS, or Managed Services company
• Experience using digital marketing products 
• Consulting and/or technical training experience 
• Onboarding customers to Sitecore and establishing customer relationships 


Sitecore is proud to be an equal opportunity workplace. You will also be surrounded by colleagues who are committed to helping each other grow. If you’re looking to make an impact on Customers, Sitecores's the place for you. We are committed to equal employment opportunity without unlawful regard to race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic

SITECORE CORPORATION A/SKøbenhavn2018-11-20T00:00:002018-12-18T00:00:00
329920118Microsoft Technical Postdoctoral Fellow in nanofabrication and device design toward quantum information technologyRobot Microsoft Quantum Copenhagen is a research center sponsored by Microsoft Research aimed at developing topological quantum information processing hardware. Information about Station Q can be found at microsoft.com en-us quantum The Center for Quantum Devices is a basic research center supported by the Danish National Research Foundation, comprising materials research, experimental physics, nanoelectronics and condensed matter theory. Information about QDev can be found at qdev.dk. The position The Center for Quantum Devices and Microsoft Quantum Copenhagen are seeking applications for technical postdoc position for the experimental implementation of solid state quantum information systems. Applicants should have a PhD in Physics or related topics with relevant experimental experience. Research involves device design, nanofabrication with a variety of state-of-the-art cleanroom tools, and device testing, material characterization and related activities, working with a team of researchers, students, and faculty. The postdoctoral fellowship is at the Niels Bohr Institute, University of Copenhagen, with collaborative teams in Delft Technical University (NL), University of Sydney (AUS), Purdue University (USA), UC Santa Barbara (USA), and Microsoft, Redmond, Washington (USA). The position is open from 1 May, 2019, or by arrangement. The position is available for a 2-year period. Inquiries about the position can be made to Principal Investigator, Charles Marcus (marcus@nbi.ku.dk). Terms of employment The position is covered by the Memorandum on Job Structure for Academic Staff. Terms of appointment and payment accord to the agreement between the Ministry of Finance and The Danish Confederation of Professional Associations on Academics in the State. The starting salary is minimum 398K DKK including annual supplement plus additional pension contribution minimum 68K DKK. Negotiation for salary supplement is possible. Application Please send an application that describes your background and research interests. The application, in English, must be submitted electronically by clicking APPLY NOW below. Enclose CV with publication list, short description of your work relevant to the research field (e.g. PhD, Masters thesis), and names and contact information on up to three scientific referees (do not send letters). The deadline for applications is 15 Febuary 2019, 23:59 GMT 1 As an equal opportunities employer, the University of Copenhagen invites applications from all interested candidates, regardless of gender, age, religion, or ethnic origin. After the expiry of the deadline for applications, the authorized recruitment manager selects applicants for assessment on the advice of the Interview Committee. You can read about the recruitment process at http: employment.ku.dk faculty recruitment-process.Microsoft Quantum Copenhagen is a research center sponsored by Microsoft Research aimed at developing topological quantum information processing hardware. Information about Station Q can be found at microsoft.com/en-us/quantum/

The Center for Quantum Devices is a basic research center supported by the Danish National Research Foundation, comprising materials research, experimental physics, nanoelectronics and condensed matter theory. Information about QDev can be found at qdev.dk.

The position
The Center for Quantum Devices and Microsoft Quantum Copenhagen are seeking applications for technical postdoc position for the experimental implementation of solid state quantum information systems. Applicants should have a PhD in Physics or related topics with relevant experimental experience. Research involves device design, nanofabrication with a variety of state-of-the-art cleanroom tools, and device testing, material characterization and related activities, working with a team of researchers, students, and faculty.

The postdoctoral fellowship is at the Niels Bohr Institute, University of Copenhagen, with collaborative teams in Delft Technical University (NL), University of Sydney (AUS), Purdue University (USA), UC Santa Barbara (USA), and Microsoft, Redmond, Washington (USA).

The position is open from 1 May, 2019, or by arrangement. The position is available for a 2-year period.

Inquiries about the position can be made to Principal Investigator, Charles Marcus (marcus@nbi.ku.dk).

Terms of employment
The position is covered by the Memorandum on Job Structure for Academic Staff.
Terms of appointment and payment accord to the agreement between the Ministry of Finance and The Danish Confederation of Professional Associations on Academics in the State.

The starting salary is minimum 398K DKK including annual supplement plus additional pension contribution minimum 68K DKK. Negotiation for salary supplement is possible.

Application
Please send an application that describes your background and research interests.

The application, in English, must be submitted electronically by clicking APPLY NOW below.

Enclose CV with publication list, short description of your work relevant to the research field (e.g. PhD, Masters thesis), and names and contact information on up to three scientific referees (do not send letters).

The deadline for applications is 15 Febuary 2019, 23:59 GMT + 1

As an equal opportunities employer, the University of Copenhagen invites applications from all interested candidates, regardless of gender, age, religion, or ethnic origin.

After the expiry of the deadline for applications, the authorized recruitment manager selects applicants for assessment on the advice of the Interview Committee.

You can read about the recruitment process at http://employment.ku.dk/faculty/recruitment-process.

KU - SCIENCE - NBIKøbenhavn2018-11-29T00:00:002019-01-20T00:00:00
329920701Senior Talent ManagerRobot Great opportunities in Talent Management, Carlsberg Group Can you translate a business strategy into a people framework and unlock the people potential of our global population? We are searching for probably one of the most exciting role in our global HR organization, as we are looking for a new Senior Talent Manager to the Talent Function in Carlsberg Group. The Group HR function is embarking on an exciting journey towards a new People Agenda, which is to be launched in 2019. The jobs will play a pivotal role in ensuring a successful execution. A Carlsberg talent is characterized by living our values and purpose, demonstrating extraordinary performance and having a great passion for creating a better today tomorrow for all us. We believe that we have a talented people organisation and we are looking for a new Senior Talent Manager to leverage and further develop the frameworks to manage our talent pipeline. Your primary responsibility will be to govern our talent processes such as Succession Planning, Leadership Academy, Performance Management and Engagement Survey. In details, key responsibilities in the Talent Management role will be: Govern Carlsberg Leadership Academy: We offer global learning opportunities to our 41.000 employees and Talent Management is responsible for the whole process from training design to executing and or facilitating the training. Moreover, the budget and training planning. Performance management: Talent Management also support the annual performance process by providing a global framework on objective settings, continuous follow-up, End- and Mid-Year Reviews and People Board sessions. You will be supporting our global HR community to execute these processes seamlessly. Engagement Survey: To continuously remain an engaged organization we run engagement surveys globally and compare ourselves against the industry norm. The Talent Management team is responsible for this process as well as following up on action planning. Enhance the overall Experience: We strive to enhance the overall employee experience for instance optimize the pre-onboarding, and your role can contribute with strengthening our processes. Group wide development: Create a learning and development environment which allows people to build skills and capabilities quickly and easily. We are looking for candidates who have re: A successful record of accomplishment from a role which includes talent management responsibility in a major international corporation. Experience from translating business strategy goals into actual initiatives across a large organization. In other words, experience with hands-on operational HR in order to deliver on goals. Although Talent Management is an essential part of your experience, you will likewise demonstrate a portfolio of general HR experience competencies. Our ideal candidate has experience with working with talent statistics and Succession Planning The position will report to the Head of Talent Management and will be part or the global matrix Talent Management function as well. Carlsberg as a workplace: We work as a team across borders, we align to ensure full transparency, we take accountability for our deliverables and we action with high speed without losing detail consciousness. Our work environment is informal and although we work with great dedication there is always a time and place for humor and laughter. You will be located in our Carlsberg Central Office in the Carlsberg District and be a part of a highly motivated team. Are you ready to embark on the talent journey? We will review applications on an ongoing basis, therefore please apply soonest via link below and no later than 1 December. If you have any questions, then please contact: Senior Talent Manager, Amalie Jørgensen, on phone 45 3327 3300.

Great opportunities in Talent Management,

Carlsberg Group

Can you translate a business strategy into a people framework

and unlock the people potential of our global population?

 

We are searching for probably one of the most exciting role in our global HR organization, as we are looking for a new Senior Talent Manager to the Talent Function in Carlsberg Group. The Group HR function is embarking on an exciting journey towards a new People Agenda, which is to be launched in 2019. The jobs will play a pivotal role in ensuring a successful execution.

 

A Carlsberg talent is characterized by living our values and purpose, demonstrating extraordinary performance and having a great passion for creating a better today & tomorrow for all us. We believe that we have a talented people organisation and we are looking for a new Senior Talent Manager to leverage and further develop the frameworks to manage our talent pipeline.

Your primary responsibility will be to govern our talent processes such as Succession Planning, Leadership Academy, Performance Management and Engagement Survey.

In details, key responsibilities in the Talent Management role will be:

  • Govern Carlsberg Leadership Academy: We offer global learning opportunities to our +41.000 employees and Talent Management is responsible for the whole process from training design to executing and/or facilitating the training. Moreover, the budget and training planning. 
  • Performance management: Talent Management also support the annual performance process by providing a global framework on objective settings, continuous follow-up, End- and Mid-Year Reviews and People Board sessions. You will be supporting our global HR community to execute these processes seamlessly.   
  • Engagement Survey: To continuously remain an engaged organization we run engagement surveys globally and compare ourselves against the industry norm. The Talent Management team is responsible for this process as well as following up on action planning.  
  • Enhance the overall Experience: We strive to enhance the overall employee experience for instance optimize the pre-onboarding, and your role can contribute with strengthening our processes.   
  • Group wide development: Create a learning and development environment which allows people to build skills and capabilities quickly and easily.

We are looking for candidates who have/re:

  • A successful record of accomplishment from a role which includes talent management responsibility in a major international corporation.
  • Experience from translating business strategy goals into actual initiatives across a large organization. In other words, experience with hands-on operational HR in order to deliver on goals. Although Talent Management is an essential part of your experience, you will likewise demonstrate a portfolio of general HR experience/competencies.
  • Our ideal candidate has experience with working with talent statistics and Succession Planning

     

    The position will report to the Head of Talent Management and will be part or the global matrix Talent Management function as well.

     

Carlsberg as a workplace:

We work as a team across borders, we align to ensure full transparency, we take accountability for our deliverables and we action with high speed without losing detail consciousness. Our work environment is informal and although we work with great dedication there is always a time and place for humor and laughter. You will be located in our Carlsberg Central Office in the Carlsberg District and be a part of a highly motivated team.

Are you ready to embark on the talent journey? We will review applications on an ongoing basis, therefore please apply soonest via link below and no later than 1 December. If you have any questions, then please contact: Senior Talent Manager, Amalie Jørgensen, on phone +45 3327 3300.

CARLSBERG BREWERIES A/SKøbenhavn2018-11-30T00:00:002019-01-04T00:00:00
da-DK

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