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UX Researcher

User Experience Researcher

Sitecore is the global leader in experience management software that combines content management, commerce, and customer insights. The Sitecore Experience Cloud™ empowers marketers to deliver personalized content in real time and at scale across every channel—before, during, and after a sale. More than 5,200 brands—including American Express, Carnival Cruise Lines, Dow Chemical, and L’Oréal—have trusted Sitecore to deliver the personalized interactions that delight audiences, build loyalty, and drive revenue.

Sitecore is experiencing spectacular growth all over the world.  To build on Sitecore’s success and growth, we’re looking for a skilledResearcher to work as part of our User Experience Department. 

 

Position Summary:

You’ll be a part of the experience team and work closely with user experience designers, visual designers and developers to create and conduct studies that’ll inform the features and experiences of our services.

Your research background coupled with your deep understanding of experience design will ensure that you’re an effective advocate for our users and can provide guidance about their desires, needs and behaviors.

Role and responsibilities:  

•                      Develop and practice design research methodologies to understand our users needs as strategic input into product definition, strategy and end-to-end experience design.

•                      Lead and facilitate collaborative workshops for a range of purposes (e.g., discovery, design reviews, product definition and prioritization).

•                      Gather insights to drive strategic intelligence by providing market trends, competitor analysis, feature assestment and other relevant activities.

•                      Work closely with designers, product managers, developers, subject matter experts, customers and partners to make the user experience a competitive differentiator.

•                      Share your results in clear and illustrative presentations and be an active part of making sure the insights and findings are translated into tangible solutions. 

 

Job qualifications:  

•                      High level of expertise, creativity, and adaptability in all facets of qualitative and quantitative research, assessment and measurement (interviews, usability testing, workshops, surveys, tracking, expert reviews etc.).

•                      Great communication skills, highly enthusiastic and always collaborative, team oriented and fun to work with.

•                      Ability to put together both short and long-term research plans, that is aligned with our strategy, vision and roadmap.

•                      You might be a market researcher or a user experience researcher. Many disciplines fit into how welook at research, but most importantly is your skills and mindset when it comes to being an active part of creating our next generation of digital services.

 

 

Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.


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