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Vendor Manager

Every month more than 1,5 million new reviews are posted on Trustpilot for one of the thousands of businesses on our review community. It’s no exaggeration to say that we’re growing at lightning speed. Every single day Trustpilot helps consumers choose with confidence while enabling companies to grow their businesses. Behind our global success is a passionate, international team working in a fast-paced, fun, vibrant environment. Does this sound like your kind of workplace?

To support Trustpilot’s rapid expansion, we’re looking for a talented Vendor Manager to join our team in Copenhagen. 

THE OPPORTUNITY

Main tasks: 

  • Handle user access management of employees across the organisation (incl. on/off-boardings, daily requests, employee change) 
  • Manage the process of vetting new vendors 
  • Manage renewals of existing contracts 
  • Manage relationships with vendors and internal stakeholders 
  • Administration: forwarding and approving invoices/receipts, updating budget and dashboards 
  • Information Management: filling contracts in Box, keep our documents up to date at all times, reporting, informing business and technical owners of any relevant update in their systems such as renewals, upgrades, technical issues etc 
  • Handle commercial issues arising from contracts, including issues related to vendor performance, contract interpretation and licensing - in close collaboration with our Legal counterparts. 
  • Coordinate and collaborate close together with other departments/functions on any Vendor Management related processes/projects 
  • Other duties as assigned 

Main competencies: 

  • Strong attention to details and ability to multitask; 
  • Excellent procurement and negotiation skills; 
  • Very good communication skills both oral and written; 
  • Strong collaboration and stakeholder management skills; 
  • Ability to establish priorities, work independently, and proceed with objectives without supervision; 
  • Problem solving oriented. 

Application

Interested in learning more about Trustpilot? Check out our website www.trustpilot.com.   

If you see yourself in this role, submit your application in English by clicking below, and make sure to upload a personalised cover letter, in which you describe why you would be our ideal Vendor Manager.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

About Trustpilot

Trustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 69 million consumer reviews of 320,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 25 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue. 

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Vilnius Trustpilot’s 750+ employees represent 40+ different nationalities.


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