WTG Support Engineer - Mechanical-170004QB

Can you see yourself as the perfect link between R&D and field technicians, being a good communicator and service provider on technical matters? We are looking for you with the right technical background/experience who is a great team-player with an outgoing personality as well as having high standards of documentation and responsibility. If this sounds like you, come join Vestas as WTG Support Engineer - Mechanical.
Service Operations  Regional Support  Regional Support NCEWTG Engineering & Support NCE (DK) is a sub department of WTG Engineering & Support NCE, which is regionally supporting the Service departments, Construction departments and local Sales with technical knowledge and acting as the link between R&D and these local business units. 
WTG Engineering & Support NCE (DK) consists of 17 people all located in Videbaek, Denmark. The main areas of support are Mechanical (gearboxes, yaw, hydraulic, lubricants), Electrical (generator converter, control system), Software and Power Curve. 
The main tasks for the department includes: Providing direct phone support to service technicians in troubleshooting and repair, evaluating damage on main components, remote software upload, providing answers to technical questions internal and external, and taking part in customer meetings and seminars.
ResponsibilitiesReporting to the Manager for WTG Engineering & Support NCE (DK) you will be part of a high experience dedicated team and take leadership for implementing Vestas strategy, supporting the Service and Construction organisations and local business units with technical knowledge, secure customer focus and safety.
The key responsibilities include:

  • Be the link between WTG Engineering & Support NCE (DK) and Technology R&D.
  • Technical follow up on mechanical and hydraulic related jobs with focus on turbine performance.
  • Provide timely and correct responses and support to the Service and Construction organizations.
  • Answering requests and emails, and handling failure reports from Service technicians. 
  • Prepare Technical Customer reports, and presenting Technical matters at customer meetings.
  • Technical questions and warranty cases dialogue with sub-suppliers.
  • Ensure that Technical knowledge is spread within the Team. 

Qualifications

  • A relevant technical education, such as Engineer, or a shorter mechanical education + long term experience from the wind industry. 
  • Working experience from the wind industry is preferred.
  • Solid knowledge in mechanical systems.
  • Knowledge of wind turbine gearboxes and hydraulic systems are preferred.

Competencies

  • Strong communication skills in English, both spoken and written. 
  • Must be structured, self-driven, takes initiative and ownership
  • Team-player orientated, able to excel as part of a global team
  • Ability and willingness to travel across different regions
  • Customer oriented and have the ability to understand the business value seen from a service and customer perspective
  • Relationship building, both internal and external
  • Able to handle multiple simultaneous tasks

What we offerWe offer an exciting job with good opportunities for professional and personal development in an inspiring environment at the world’s leading wind turbine producer.
We value initiative, responsibility and the right balance between creativity and quality in all solutions. You will become part of a highly professional environment with a strong technical commitment. 
Additional informationWork location is Videbaek.
Start as soon as possible. 
Some travelling is part of the job.
For additional information about the position please contact Acting Manager WTG Engineering & Support NCE (DK) - Preben Gosvig Madsen mobile +45 2275 9397 
About VestasVestas is the energy industry’s global partner on sustainable energy solutions. We design, manufacture, install, and service wind turbines across the globe, and with more than 83 GW of wind turbines in 75 countries, we have installed more wind power than anyone else.
Through our industry-leading smart data capabilities and unparalleled more than 73 GW of wind turbines under service, we use data to interpret, forecast, and exploit wind resources and deliver best-in-class wind power solutions. Together with our customers, Vestas’ more than 22,000 employees are bringing the world sustainable energy solutions to power a bright future. 
We invite you to learn more about Vestas by visiting our website at http://www.vestas.com and following us on our social media channels.

 

 

Job Technical SupportPrimary LocationDenmark-Midtjylland-Videbæk

 

Unposting Date Ongoing


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