JOB TITLE: MULTI-SKILLED SERVICE PARTNER - FACILITIES
REPORTS INTO: FACILITIES MANAGER
ABOUT THE ROLE:
A multi-disciplinary role supporting the facilities management of our client office building in Copenhagen.
Delivering day to day support to ensure the smooth running of our facilities service providing exceptional customer experience within our Client sites.
KEY RESPONSIBILITIES:
Support in the delivery of hard and soft services
Coordinating vendors and subcontractors on site
Working with contracted vendors for example, cleaning vendors
Conducting audits, assisting with issues and attending meetings
Delivering exceptional customer service both to internal and external clients
Giving appropriate and timely follow-ups to colleagues and customers in emails, task systems, social posts and face to face
Providing administrative support to the team on a daily basis
Conducting office tours for onsite visitors ensuring a positive experience
Managing in office supplies: ensuring repeat orders are placed and approved, stationery areas are kept tidy at all times and actioning Client requirements on stationery needs
Undertaking minor maintenance and repair works.
Working as part of the multiservice team: supporting Events, Mailroom and Moves, Adds and Changes (MAC) where needed
Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors and vendors
Conducting risk assessments and following safety protocols
Providing back up support to the facilities manager on a day-to-day basis
WORKING LIFE:
On a daily basis you will be working across two sites
The main business language spoken in our offices is English. Knowledge of English and the local language is essential
On occasion you may be required to work weekends or bank holidays, this will be arranged in advance and in accordance with the rota
On occasion you will be required to be on call 24 hours a day in rotation with your colleagues
On occasion you will be required to attend emergency call outs to ensure business continuity
ABOUT YOU
You are keen to develop within the workplace, spending time supporting a multi-disciplinary team gaining knowledge and expertise
You work collaboratively as part of a team to solve problems with professionalism and service focused approach
You keep up to date with industry trends and have direct experience or an interestin facilities management and customer service
You are open and have good communication skills
You strive for excellence in what you do and share ideas for improvement
You are familiar with computer equipment and programs (Word, Excel and Outlook)
You are adaptable to work to requests and projects that may vary from day to day
Location:
On-site –Copenhagen, DNKJob Tags:
HiringIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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