Global Contract Manufacturing Operations Supporter

The position

as Operations Supporter is extremely varied. You will collaborate with Operation Managers, QA professionals, Specialists, and other departments to provide support and implement improvements. The collaboration takes place in a dynamic, fast-paced environment. In this position you have the opportunity to influence your daily work through both team-based tasks and independent work. You will often interact with Contract manufacturing Organisations (CMOs) to learn their processes and to create a common understanding between their Quality Management systems (QMS) and ours. About your team and tasks: You will join a newly stablished team, Operations Support in GCM Drug Product Operations, consisting of supportive and experienced employees with diverse backgrounds. The overall objective of the team is to support the entire Operations department with handling of deviations, Change Control Requests, handling of customer complaints, writing, maintaining, and updating procedures (SOP), and furthermore, to support the daily operations in collaboration with Operation Managers, specialists, and QA professionals. In this role, you will need:• Good understanding of GMP environment is a requirement.• Flexible and pragmatic way of working. • Good communication skills and a structured approach to the tasks at hand, to gain commitment from both internal and external stakeholders.• Analytical problem-solving mindset.• Previous training or experience in LIMS systems, deviations and change control handling will be an asset but not a requirement.• Previous pharmaceutical experience.• Fluent in written and spoken English.• Proficient in authoring documents. Qualifications • You hold an academic degree within a relevant field, e.g., Engineering, Pharmacy or have relevant experience, typically obtained from a pharmaceutical production. We also encourage recently graduated candidates to apply, and we will ensure the necessary training.• You have a positive and open mind-set, and you are good at building relationship and communicating across cultures. • You enjoy working independently and proactively in a dynamic environment, with many tasks to coordinate and execute on, changing priorities and strict deadlines. • You thrive in a busy environment with an unpredictable workday, and you enjoy taking on new challenges. • You are an analytical problem solver, and you have a strong orientation towards the stakeholders as well as the customers. You never compromise on quality; at the same time, you are good at completing your tasks in time and move on to new tasks with energy and enthusiasm. The Department GCM is part of Novo Nordisk’s Product Supply organization and is responsible for Novo Nordisk contract and license manufacturing of intermediates, drug substances, semi-finished and finished drug products to global markets. The primary role of GCM Operations is to monitor, control and develop the production handled by CMO’s and to ensure delivery of products to our respective customers. We are responsible for all operations towards our CMO's and sourcing of products into Novo Nordisk according to the demand from our production sites and customers worldwide. We offer you an exciting job in an international environment with the possibility to play an important role in Novo Nordisk contract manufacturing organisation together with our Operation Managers, Quality Assurance, specialists, CMOs), and with a broad network across Novo Nordisk. You will join an experienced, talented, and supportive team where we have an informal and direct tone and where we value each other’s differences. GCM is physically located in Søborg, Denmark. Our CMOs are located around the world; hence minor travel activity might be expected. Working at Novo Nordisk At Novo Nordisk, your skills, dedication, and ambition help us change lives for the better. In exchange, we offer you an opportunity to work with extraordinary talent and benefit from a range of possibilities for professional and personal development.