Lead Consultant - Tech - Nordics

Purpose of role

Critical role in supporting the Sales/GTM, PMO, Delivery and CoDelivery teams and setting them up for success, by providing product expertise and prescriptively enabling scope clarity and capture, according to best practice leverage of our products and for our customers. They are experts who are accountable for supporting the creation of all the artifacts required for delivery of all products and the continued optimisation of all processes/outputs that are to be utilised in customer discovery scope discussions and project scope considerations.

They will also assist in the provision of onboarding Product training to our new starters and co-delivery partners. They are internally and externally recognised as a business contributor, industry and product specialist. Partnered with the PMO, Delivery and Co-Delivery teams, they will align to ensure they prioritise their work based on the backlog, pipeline, and single points of failure to ensure we focus on the highest ROI. They will maintain a peer relationship with the Delivery Organisation senior managment team, offering proactive and prescriptive advice, resulting in right first time / outstanding customer success. To act as source of expertise and guide to consultant skills pools. Assisting the Delivery Managers to develop, evolve, and retain team(s) of highly skilled, motivated consultants to address the best practice and evolving delivery requirements for the associated products like DMS, Manufacturer Systems (MS), Country Specifics (CS), Layered Applications, Keyloop acquired products and partner applications.

The Lead Consultant will assist in sales support, evaluating and estimating customer requests. They will engage with customer (alongside other Keyloop functions) - ensuring accurate scoping, estimating, and planning of delivery, also attend product reviews to ensure products align to requirements/are easy to deploy and ensure ongoing development of associates within the various skilled teams, through amongst other methods the maintenance and formalization of knowledge management (collateral/artefacts/testing docs) to meet the current and expected business needs and outcomes.

Role Responsibilities.

Why join us?

We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.

An inclusive environment to thrive

We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.

Be rewarded for your efforts

We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.