Meeting & Events Specialist / Coordinator

Do you have a knack for organizing, strong structure in your work and a passion for booking unforgettable meetings and events, keeping Zoku's spaces filled up with happy guests all year around? Then you might be our new Meeting & Events Specialist!

Zoku provides a home for business travelers who want to live in a city for between a few days and a few months. We’re a new type of business hotel offering a relaxed place to live, co-work and socialize – while wiring residents into the local scene. Join an international team of driven, proactive and fun-loving Zokus who all have one thing in common: a passion for connecting people across the globe.

TELL ME MORE
As our Meeting & Events Specialist you are responsible for the planning, coordination and execution of all meetings and events taking place in Zoku Copenhagen.

You will be our administrative super-star and the key contact person for our guests regarding all meetings and events. Your day to day involves managing all requests, bookings & invoices and making sure every player in our culinary and operational team knows what to do in regards to M&E. You will also be working closely together with our Sales Manager and Community Manager, acting as the third corner in our commercial triangle. All while reporting to the General Manager of Zoku Copenhagen.

WHAT WILL YOU DO?

No day looks the same as a Meeting & Events Specialist but here’s a glimpse of what you can expect:

The booking manager: You have your inbox and bookings in check and updated when you go home - every day. Being efficient in written and verbal communication ensuring minimal error and great service is one of your greatest motivators.

The ultimate party planner: On the day of the event or meeting you are the first point of contact for all things M&E for our operational and culinary team. You're planning and organizing the seamless setup of the event spaces, making sure needs and setup is clearly communicated to the M&E Intern and operational team.

Creating memorable meetings: You’re in charge of coordinating everything needed to create unforgettable corporate and social events, both with the guests and the team.

A true connector: You’re good at scoring high guest satisfaction because of your smooth and flawless service and communication from the first guest contact to the day of the meeting or event. Regular check-ins with your colleagues will bring the department to the next level.

Dive into the action: You’ll have weekly meetings with the General Manager and Director of Sales focused on sales and bookings, to delve into topics such as revenue, budget and future business opportunities. Your commercial hat never comes off.

WHAT’S IN IT FOR YOU

• A market conform salary package in accordance with experience and know-how incl. pension scheme and health care insurance
• A bonus system based on your goals and performance - paid out twice a year. 
• Ability to work from our rooftop Social Spaces, located on-site at Zoku.
• Cool benefits like a free after-work drink, various discounts and friends & family rates at all Zoku locations.
• A fun, young, multi-national company with colleagues from across the globe to meet, learn and grow with. 
• Exciting on-the-job training opportunities and fun events throughout the year to celebrate achievements and milestones.
• A job at one of the 25 coolest hotels in the world, that feels like a second home and is purpose-driven.

WE LOVE PEOPLE WHO

• Bring good vibes, are friendly and always approachable.
• Are strong, clear communicators - written and verbally
• Are born coordinators with clear overview and eye for detail that predicts and prevents any mistakes that can happen
• Have an ambitious commercial drive with a can-do attitude and an entrepreneurial spirit.
• Can keep a cool head and warm smile even during busy and stressful times.
• Are going above and beyond for guest satisfaction.
• Have experience with M&E systems and CRM tools.
  
  

• You have a hospitality background and a minimum of 1 year experience in similar coordinator/booker role
• You are fluent in English and Danish (additional languages are a plus).
• You are an EU resident or have a valid working and residence permit for Denmark
• You love to work, as we need you full-time (37 hours)

Start date: We are looking to hire our new M&E specialist as soon as possible, but are open to discussing the start date, as we are looking for the right fit for our amazing team.