Senior Program Manager, Bowel Coloplast Care and Consumer Services Insights

Are you passionate about making a difference for people with intimate healthcare needs? And are you motivated to empower our consumers through our patient support programs?

We offer a unique chance as a Senior Program Manager who will manage and continuously innovate Coloplast Care for people with bowel issues (also known as ‘Bowel Care program’) from a global perspective, while being the global owner of consumer services insights.

In the Care team, we work hard to fully support our consumers with great support services spanning from lifestyle, condition management, emotional support to product guidance. Bowel Care (BC) is a high growth and high focus area for Coloplast representing a large untapped potential not least within consumer services. A next step in the Care team is to consolidate insights ownership with one person to ensure consistent, high-quality focus on KPIs, tracking and follow-up. 

You will be part of a vibrant and international team that designs, develops, implements, and tracks these programs from global level in close collaboration with our colleagues in subsidiaries around the world and HQ colleagues (., Marketing & Services, Reporting Solutions, Data, Digital and IT, Evidence & Adoption, Branding & Design). You will also be part of a strategically important cross-functional project team focused on taking our Bowel business area to the next level. 

You will own services towards Bowel Care consumers and insights for consumer services
You will be responsible for the continued design, development, implementation, and tracking of the Coloplast Care program for people with bowel issues. The program is currently being scaled to more markets while being further developed to support an exciting full-potential plan for the Bowel business area. Furthermore, you will be the lead of establishing and owning consumer services insights in the team from defining which KPIs to track and at which frequency to preparing and supporting insights dialogues with top markets. 

In this role, you will more specifically:

Your professional competencies:

Travel of app. 15 days/year is to be expected.

We will take candidates into the recruitment process continuously, so do not hesitate to apply on-line via our job portal. We will close the position down once we have found the right candidate.

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.

Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.