CRM Lead

Did you know around 90% of globally traded goods are carried over the waves, contributing to around 3% of the world’s greenhouse gas emissions? Join us in our mission to help shipowners operate efficiently and reduce emissions. In this role, you’ll play a crucial part in developing effective internal digital solutions tailored for our customer-facing staff.

If this sounds suitable to you, then you might be our new CRM Lead.

About the job

As a leading provider of technology solutions for the shipping industry, we profoundly rely on digitizing our own operations. In this position, you will primarily underpin our commercial activities by strengthening the technical capabilities in our CRM system.

Joining our team, you'll play a pivotal role in managing, monitoring, and optimizing the Microsoft Dynamics 365 system, ensuring we work efficient, and data driven. With our evolving needs, we are seeking someone with a lean approach to prioritize tasks, ensuring efficient implementation, and securing a valuable output.

We have an idea of some of your future tasks, but with your expertise onboard, we expect to refine that selection. Here is an overview of the projects you can expect to be involved in:

• Workshop facilitator about new functionalities.
• Gathering business requirements and converting them into appropriate solutions using the Microsoft 365 platform.
• Project management to onboard stakeholders and planning of projects in Azure DevOps or similar.
• Create mock-ups of new potential solutions and blueprints of processes.
• Train end-users in solutions to enhance system literacy.
• Managing global rollouts of newly added features to the relevant stakeholders.
• Identify opportunities for standardization of work processes within and across business units.
• Designing bespoke integration architecture and securing implementation of an IPaaS

You will operate from our headquarters placed in Farum (DK) but we'll collaborate to find a balance that accommodates for your needs of working remotely or on-site by agreements.

You will join a digital team which continuously learn and try to embrace emerging technologies to bring Danelec at the forefront of digitalization. Currently, the team consist of three employees and our core deliveries lies in data analytics, integrations, and CRM. We strive to be inclusive and open-minded to each other’s view on solutions.

Who are you?

First and foremost, you thrive in a collaborative working environment where you can contribute your perspective on various subjects. As a team responsible for multiple technical solutions, we believe in gathering input to ensure the quality of our deliveries and hereby develop as individual. Furthermore, you possess a natural inclination to optimize different business domains and are willing to discuss how to find ideal solutions for the business.

We imagine you have a sound expertise in MS Dynamics 365 and know how to utilize the full potential of the platform. As a growing company with on-going M&A activities, excelling in master data management is imperative to ensure a unified understanding and being scalable to accommodate for our expanding portfolio of companies.

As an individual, you approach problem-solving methodically and systematically, quickly understanding and analyzing relatively complex issues. As a worldwide company, we communicate in English, where fluency in both written and spoken English is necessary to succeed in the position.

APPLY FOR THE JOB

Join us at Danelec and be a driving force in shaping the future of technology solutions for the shipping industry. Apply now to embark on an exciting journey with us.

The application deadline is May 8th. However, as we are eager to hire our new colleague promptly, we will begin scheduling interviews as soon as we receive CVs and applications. For inquiries regarding the position, please feel free to reach out to Joachim Swartz, our BI Lead, at [email protected].

About Danelec

Danelec is a Danish scale-up operating at the forefront of the digitalization of the maritime industry. With a focus on innovative solutions and cutting-edge technology, Danelec is transforming the way maritime operations are conducted, driving efficiency and safety for ship owners and operators worldwide. 

As a leading manufacturer of Voyage Data Recorders (VDR), Shaft Power Meters, and a supplier of cutting-edge Ship Performance Monitoring systems, Danelec boasts decades of experience in ship data collection and has reached an installed base on more than 13,000 vessels, driving operational optimization for safety, sustainability, and performance.

With its latest acquisition of the New York-based AI technology platform, Nautilus Labs, Danelec is well-positioned to enable the maritime industry to reach net-zero shipping.

Danelec is HQ in Denmark, and with 14 global hubs, more than 700 factory-trained personnel in 50+ countries, Danelec has a truly global footprint.