Your challenges
As our Senior Digital Product Owner, you will join the newly established Digital Development Team in GCS where you will ensure that our digital products and services offer optimal value to our customers. You will identify user needs, collaborate with cross-functional teams and manage digital product development. You will handle both business and customer needs with a keen comprehension of technological aspects and user experience. You will be responsible for the digital product backlog, roadmap and oversee and manage the entire lifecycle across markets.
More specifically, you will:
Lead the digital product development process to fulfill both business goals and consumer expectations
Understand the different personas (Homeowner, Installers, Design Advisors) and scope unique digital user experiences together with relevant Global Consumer departments and markets.
Monitor and assess the market needs to make sure we are continuously developing desirable digital products
Analyze and act on key product data to be able to optimize the experience
Propel the product discovery with a mix of quantitative and qualitative research techniques
Create, prioritize and align development roadmap with relevant stakeholders
Work in close collaboration with Service Designers/UX/UI to detail scope
Write epics, user stories and tests cases for new development and product backlog items
Ensure overall progress, high development velocity and facilitate daily stand-up with the development team
Forsee and mitigate risks in the development process
Support more junior PO’s with your extensive experience in digital product development
Work closely with IT – e.g. backend, frontend, architects, QA
You will be located at our head office in Hørsholm and report directly to Director GCS Digital Development.
Your qualifications
You possess a great desire to create and deliver high quality, customer-centric digital products, and you have a comprehensive technical understanding related to digital products – maybe from having worked closely with backend and frontend developers in an agency or having a developer background yourself. You have a clear understanding of what needs to be in place before, during and after developing a digital product, and you tend to take a structured approach to your work, respecting deadlines and timely deliverables.
With your agile mindset and adaptable approach, you feel confident in a high pace environment navigating many moving pieces at a time and sometimes dealing with unknowns. Furthermore, you are a proficient communicator with natural skills of building working relationships which enables you to work across the organization and enhance cross-functional collaboration as well as providing clear briefings to the team.
Additionally, we expect that you:
Bring several (8+) years of experience as Product Owner of digital products e.g. websites, customer portals, app’s etc.
Have experience defining opportunities and solutions from a user-centric perspective based on product discovery, stakeholder input and general strategic guidance
Have a relevant educational background, e.g. from ITU or similar with a digital/technical or user experience focus – this is not a prerequisite, if you have long and proven experience
Have experience in DevOps or Jira
Know how to prioritize backlog with stakeholders and are well versed in writing user stories
Are curious and enjoy working analytically to improve the product
Speak and write in English at a professional level
We are working with Miro and Figma on a daily basis, and build solutions in e.g. Sitecore, C# (C Sharp), C4C but experience in these is not a prerequisite.
Your opportunities
This is a fantastic opportunity for highly motivated, commercially focused individuals to join a new team with a desire to transform people’s homes by adding daylight and fresh air designs into their projects. You will get the opportunity to make a real impact on our success by applying your expertise and knowledge in digital products. We offer you to join a fun, and innovative team. We believe in empowering people and aiding you to grow in your professional career, and we support this through knowledge sharing, delegating responsibility and investing in people who want to make a difference.
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