Job Description: Assistant Hotel Manager/Duty Manager
Location: Copenhagen - Denmark
Salary: 33.000 DKR + perks listed below
Start: ASAP
My client is looking for the next Assistant Hotel Manager / Duty Manager to join their team asap!
Do you consider yourself a motivator who loves team work, someone who gets motivated to be hands on and bring the good vibes all round?
YOUR TASKS
Motivate a team of 20 FTE- you ensures a pleasant and safe work climate and good cooperation within the team and with other colleaguesRecruitment of your team together with HR, to see the correct on- and offboarding processYou are very familiar with the Danish labor lawTo take a lead in regular individual and team meetings, subsequently developing skills and knowledge through training and workplace exchangesEnsuring all work equipment and information required for providing the guests with the best possible service is available, in good condition continuously optimizes clear workflow and definitionsYou are using available tools to obtain feedback from guestsAnalyzing and categorizing the feedback comes naturally to you, you plan activities, implementing them in coordination with the Hotel ManagerAttending the complaints from the guests that could not be solved by the team and ensuring that the guest is satisfied with the offered solutionYou see the optimal room distribution by means of conscientious occupancy optimization, coordinate the optimal allocation of group rooms in coordination with the Groups departmentPerforming regular audits aligned with company standards, documenting them, and initiating corrective measures in coordination with the Operations ManagerYou are maintaining an inventory management system, overseeing stock-takes in keeping with the provided guidelines, and supporting the preparation of monthly closingsYOUR PROFILE
You have a minimum of 2 years of relevant experience in leading a front office team or similarYou enjoy leading a diverse, motivated team and are an inspiring personalityYou have a strong background in rooms management divisionYou are experienced in working in a fast-paced work environmentYou are solution-oriented and convinced with your great commitment and entrepreneurial thinkingYou have leadership skills including: coaching, mentoring, feedback, and trainingYou have strong proficiency with Microsoft Office suite and front office systems (e.g. Sihot, Fidelio)You have a very good command of written and spoken DANISH ( A PRE NOT A MUST) and EnglishThe Benefits:
Hospitality CLA+ salaries and benefitsPension gap package25 holidays + 5 bonus days (1 for each year you stay )Regular celebrationsQuarterly evaluation rounds to make sure you’re still happyPossibility to join M-goal projects to develop personal and professional skillsStaff Nights and Friends & Family discountto name but a few , there are more....